HackingRetail & ConsumerRetailStolen CredentialsCustomer Data InvolvedMulti-Stage ChainCredentialsFinancial accountIdentity (basic)LowContained

CHICK-FIL-A, INC.

bd_66680285719ef5a4 · schema v1 · pii pii-v1

Severity

Low

Discovered

Feb 12, 2023

Filed

Mar 2, 2023

To disclose

18 days

Affected

82state residents only

Linked

6 filings

Confidence

65%

Full breach record for CHICK-FIL-A, INC. →2 incidents on file

Chick-fil-A, Inc. notified the NH Attorney General of a data security incident involving unauthorized access to Chick-fil-A One accounts. Attackers used stolen credentials from a third-party source to access customer data between Dec 18, 2022 and Feb 12, 2023. 82 NH residents were affected. Data included credentials, payment info, and account balances. Chick-fil-A engaged forensic investigators, reset passwords, and froze funds.

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Incident timeline

undetected · 56 days

discovery → filing · 18 days

Dec 18, 2022

Begins

Feb 12, 2023

Discovered

Mar 2, 2023

Filed

vs. sector median

6 wks faster

This filing is one of 6 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (5) · sorted by filing gap

Massachusetts State AGbd_032b3c5f38078c962023-03-02Verified
Montana State AGbd_23e77871aa354f092023-03-02Candidate
California State AGbd_42d822511a7bfe742023-03-02Verified
Maine State AGbd_891cc84d4663e7882023-03-02Candidate

Show 1 more filing ↓up to 1d gap

South Carolina State AGbd_156aec3386b436642023-03-03 · +1dVerified

Name: CHICK-FIL-A, INC.
norm: chick fil a

Name: CHICK-FIL-A, INC.
norm: chick fil a
Industry: Retail & Consumerllm

Discovered: Feb 12, 2023
Breach occurred: Dec 18, 2022 – Feb 12, 2023
Undetected for: 56 daysoccurrence → discovery
Materiality determined: Feb 12, 2023
Notification sent: Mar 2, 2023
Affected individuals: 82state-resident count only
Data types: CredentialsFinancial accountIdentity (basic)
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1114 Email Collection
Threat actor: ExternalFinancial
Regulator citations: Notified Office of the New Hampshire Attorney General
Initial access: valid_credentials

During the incident: Engaged a national forensics firm
Required customers to reset passwords
Removed any stored credit/debit card payment methods
Temporarily frozen funds previously loaded onto customers' Chick-fil-A One accounts
Restored customers' Chick-fil-A One account balances
Added rewards to affected customers' accounts
Changes made: Enhanced its security, monitoring, and fraud controls
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 18 days(18 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 6 filings · 6 states

View merged incident ↗

Massachusetts State AGMar 2 · first

Montana State AGMar 2 · first

California State AGMar 2 · first

Maine State AGMar 2 · first

New Hampshire State AGMar 2 · first · this page

South Carolina State AG+1d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/chick-fil-a-20230302.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Mar 2, 2023
Raw hash: 6ed852425174f01b3afa9303762d3e2bad4935ffcf472e2465fe42dbf07a8034

Linked disclosures

Regulatory filings (5) · sorted by filing gap

Reporting entityCHICK-FIL-A, INC.

Victim entityCHICK-FIL-A, INC.

Incidentdiscovered Feb 12, 2023

Stated responseEngaged a national forensics firm

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov