HackingRetail & ConsumerRetailStolen CredentialsData ExfiltratedCustomer Data InvolvedIdentity (basic)Financial accountLowContained

CHICK-FIL-A, INC.

bd_23e77871aa354f09 · schema v1 · pii pii-v1

Severity

Low

Discovered

Feb 12, 2023

Filed

Mar 2, 2023

To disclose

18 days

Affected

31state residents only

Linked

6 filings

Confidence

65%

Full breach record for CHICK-FIL-A, INC. →2 incidents on file

Chick-fil-A, Inc. issued a supplemental notification regarding a data security incident involving Chick-fil-A One accounts. Unauthorized parties used stolen credentials to access customer data between December 18, 2022, and February 12, 2023. Affected data included names, emails, membership numbers, and masked payment card details. Chick-fil-A engaged forensic investigators, reset passwords, and froze accounts.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 56 days

discovery → filing · 18 days

Dec 18, 2022

Begins

Feb 12, 2023

Discovered

Mar 2, 2023

Filed

vs. sector median

6 wks faster

This filing is one of 6 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (5) · sorted by filing gap

Massachusetts State AGbd_032b3c5f38078c962023-03-02Verified
California State AGbd_42d822511a7bfe742023-03-02Verified
New Hampshire State AGbd_66680285719ef5a42023-03-02Verified
Maine State AGbd_891cc84d4663e7882023-03-02Candidate

Show 1 more filing ↓up to 1d gap

South Carolina State AGbd_156aec3386b436642023-03-03 · +1dVerified

Name: CHICK-FIL-A, INC.
norm: chick fil a

Name: CHICK-FIL-A, INC.
norm: chick fil a
Industry: Retail & Consumerllm

Discovered: Feb 12, 2023
Breach occurred: Dec 18, 2022 – Feb 12, 2023
Undetected for: 56 daysoccurrence → discovery
Materiality determined: —
Notification sent: Mar 2, 2023
Affected individuals: 31state-resident count only
Data types: Identity (basic)Financial account
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1114 Email Collection
Threat actor: ExternalFinancial
Initial access: valid_credentials

During the incident: Engaged a national forensics firm
Required customers to reset passwords
Removed any stored credit/debit card payment methods
Temporarily froze funds previously loaded onto customers’ Chick-fil-A One accounts
Restored customers’ Chick-fil-A One account balances
Changes made: Enhanced security, monitoring, and fraud controls
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 18 days(18 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 6 filings · 6 states

View merged incident ↗

Massachusetts State AGMar 2 · first

California State AGMar 2 · first

New Hampshire State AGMar 2 · first

Maine State AGMar 2 · first

Montana State AGMar 2 · first · this page

South Carolina State AG+1d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://dojmt.gov/wp-content/uploads/OCP/Consumer-notification-letter-91.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Mar 2, 2023
Raw hash: e0fbd24f1aeefae77e5fdd6c05d6c9d7f035709a66801a6c642d2ca3949125e0

Linked disclosures

Regulatory filings (5) · sorted by filing gap

Reporting entityCHICK-FIL-A, INC.

Victim entityCHICK-FIL-A, INC.

Incidentdiscovered Feb 12, 2023

Stated responseEngaged a national forensics firm

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancedojmt.gov