HackingProfessional ServicesProfessional ServicesStolen CredentialsCapture Stored DataData ExfiltratedCustomer Data InvolvedIdentity (basic)Government IDHighContained

Creative Services, Inc.

bd_57dcbca496f5c717 · schema v1 · pii pii-v1

Severity

High

Discovered

Nov 26, 2021

Filed

Apr 22, 2022

To disclose

21 weeks

Affected

5,900state residents only

Linked

15 filings

Confidence

64%

Full breach record for Creative Services, Inc. →8 incidents on file

Creative Service, Inc. reported a cyber-attack where files were copied from its systems on November 23, 2021. The incident affected personal information including names, DOBs, SSNs, and driver's license numbers of approximately 5,900 New Hampshire residents. The company engaged forensic specialists, notified the FBI, and provided credit monitoring services to affected individuals.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 3 days

discovery → filing · 21 weeks / 147 days

Nov 23, 2021

Begins

Nov 26, 2021

Discovered

Apr 22, 2022

Filed

vs. sector median

+2 wks slower

This filing is one of 15 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (10) · sorted by filing gap

Maine State AGbd_361b96baa57efa2b2022-04-18 · +4dVerified
California State AGbd_3c3b61d1f85192c62022-04-18 · +4dVerified
New Hampshire State AGbd_5de66d920370e7c02022-05-06 · +14dVerified
New Hampshire State AGbd_46b3db9060c7d4b62022-02-28 · +53dVerified

Show 6 more filings ↓up to 58d gap

South Carolina State AGbd_750ed45764cbfacf2022-02-24 · +57dVerified
Maine State AGbd_1be64c03d8c522bd2022-02-23 · +58dVerified
Oregon State AGbd_58ba6830f1c17f8a2022-02-23 · +58dVerified
Massachusetts State AGbd_71cee38ec170da962022-02-23 · +58dVerified
Montana State AGbd_737a9c0214d5b59e2022-02-23 · +58dVerified
Washington State AGbd_ce667c17253adfc12022-02-23 · +58dVerified

Showing first 10 of 14 linked disclosures.

Name: Mullen Coughlin LLC
norm: mullen coughlin

Name: Creative Services, Inc.
norm: creative services
Domain: creativeservices.com
Industry: Professional Servicesllm

Discovered: Nov 26, 2021
Breach occurred: Nov 23, 2021
Undetected for: 3 daysoccurrence → discovery
Materiality determined: —
Notification sent: Feb 23, 2022
Affected individuals: 5,900state-resident count only
Data types: Identity (basic)Government ID
Attack vector: Unauthorized Access
MITRE ATT&CK: T1041 Exfiltration Over C2 ChannelT1119 Automated Collection
Threat actor: ExternalFinancial
Regulator citations: Notified the Federal Bureau of InvestigationProviding written notice of this incident to other relevant state regulators as appropriate

During the incident: Commenced an investigation into the incident, with the assistance of third-party computer forensic specialists
Notified the Federal Bureau of Investigation
Providing notice to potentially affected individuals
Providing potentially affected individuals with access to credit monitoring and identity theft restoration services at no cost
Changes made: Working to enhance its technical security tools
Working to implement enhanced security measures
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 21 weeks(147 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 11 filings · 8 states

View merged incident ↗

Maine State AGFeb 23 · first

Oregon State AGFeb 23 · first

Massachusetts State AGFeb 23 · first

Montana State AGFeb 23 · first

Washington State AGFeb 23 · first

South Carolina State AG+1d

New Hampshire State AG+5d

Maine State AG+54d

California State AG+54d

New Hampshire State AG+58d · this page

New Hampshire State AG+72d

Pattern: first filing Feb 23 (ME), last May 6 (NH) — a 72-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Cascade drawn from the first 10 linked disclosures of 14 — the full spread may be wider.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/creative-service-20220422.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Apr 22, 2022
Raw hash: d230358c9b9404561eb4ca53d7436315db4722627819558c1b874bf0ac77a82a

Linked disclosures

Regulatory filings (10) · sorted by filing gap

Reporting entityMullen Coughlin LLC

Victim entityCreative Services, Inc.

Incidentdiscovered Nov 26, 2021

Stated responseCommenced an investigation into the incident, with the assistance of third-party computer forensic specialists

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov