HackingProfessional ServicesProfessional ServicesStolen CredentialsData ExfiltratedCustomer Data InvolvedIdentity (basic)Government IDHighActive

Creative Services, Inc.

bd_46b3db9060c7d4b6 · schema v1 · pii pii-v1

Severity

High

Discovered

Nov 26, 2021

Filed

Feb 28, 2022

To disclose

13 weeks

Affected

5,891state residents only

Linked

15 filings

Confidence

66%

Full breach record for Creative Services, Inc. →8 incidents on file

Creative Services, Inc. filed a supplemental notice to the New Hampshire AG regarding a cyber-attack where files were copied from its systems on November 23, 2021. The incident, discovered on November 26, 2021, potentially exposed names, DOBs, SSNs, and driver's license numbers of 5,891 New Hampshire residents. The company engaged forensic specialists, notified the FBI, and is offering credit monitoring.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 3 days

discovery → filing · 13 weeks / 94 days

Nov 23, 2021

Begins

Nov 26, 2021

Discovered

Feb 28, 2022

Filed

vs. sector median

5 wks faster

This filing is one of 15 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (10) · sorted by filing gap

South Carolina State AGbd_750ed45764cbfacf2022-02-24 · +4dVerified
Maine State AGbd_1be64c03d8c522bd2022-02-23 · +5dVerified
Oregon State AGbd_58ba6830f1c17f8a2022-02-23 · +5dVerified
Massachusetts State AGbd_71cee38ec170da962022-02-23 · +5dVerified

Show 6 more filings ↓up to 67d gap

Montana State AGbd_737a9c0214d5b59e2022-02-23 · +5dVerified
Washington State AGbd_ce667c17253adfc12022-02-23 · +5dVerified
Maine State AGbd_361b96baa57efa2b2022-04-18 · +49dVerified
California State AGbd_3c3b61d1f85192c62022-04-18 · +49dVerified
New Hampshire State AGbd_57dcbca496f5c7172022-04-22 · +53dVerified
New Hampshire State AGbd_5de66d920370e7c02022-05-06 · +67dVerified

Showing first 10 of 14 linked disclosures.

Name: Creative Services, Inc.
norm: creative services
Domain: creativeservices.com

Name: Creative Services, Inc.
norm: creative services
Domain: creativeservices.com
Industry: Professional Servicesllm

Discovered: Nov 26, 2021
Breach occurred: Nov 23, 2021
Undetected for: 3 daysoccurrence → discovery
Materiality determined: —
Notification sent: Feb 23, 2022
Affected individuals: 5,891state-resident count only
Data types: Identity (basic)Government ID
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1041 Exfiltration Over C2 Channel
Threat actor: ExternalFinancial
Regulator citations: Notified the Federal Bureau of Investigation
Initial access: valid_credentials

During the incident: Commenced an investigation into the incident, with the assistance of third-party computer forensic specialists
Notified the Federal Bureau of Investigation
Providing notice to potentially affected individuals
Providing potentially affected individuals with access to credit monitoring and identity theft restoration services at no cost
Changes made: Working to enhance its technical security tools
Working to implement enhanced security measures
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 13 weeks(94 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 11 filings · 8 states

View merged incident ↗

Maine State AGFeb 23 · first

Oregon State AGFeb 23 · first

Massachusetts State AGFeb 23 · first

Montana State AGFeb 23 · first

Washington State AGFeb 23 · first

South Carolina State AG+1d

New Hampshire State AG+5d · this page

Maine State AG+54d

California State AG+54d

New Hampshire State AG+58d

New Hampshire State AG+72d

Pattern: first filing Feb 23 (ME), last May 6 (NH) — a 72-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Cascade drawn from the first 10 linked disclosures of 14 — the full spread may be wider.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/creative-services-20220228.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Feb 28, 2022
Raw hash: c203f39a9c1ac5d57d9efe60ef82ed0245e3a12f387cba456ad1ee2ec763251c

Linked disclosures

Regulatory filings (10) · sorted by filing gap

Reporting entityCreative Services, Inc.

Victim entityCreative Services, Inc.

Incidentdiscovered Nov 26, 2021

Stated responseCommenced an investigation into the incident, with the assistance of third-party computer forensic specialists

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov