MisuseHealthcareFinancial ServicesHealthcareData MishandlingCustomer Data InvolvedGovernment IDIdentity (basic)MediumResolved

Cigna

bd_515dc1afd30b084f · schema v1 · pii pii-v1

Severity

Medium

Discovered

Mar 27, 2012

Filed

Apr 19, 2012

To disclose

23 days

Affected

Not disclosed

Confidence

64%

Full breach record for Cigna →

Cigna Dental disclosed that an employee emailed an unencrypted document containing customers' first names and social security numbers to her personal and her son's email addresses on March 23, 2012, in violation of corporate policy. The incident was discovered on March 27, 2012. The employee was terminated, and Cigna discontinued the document's production, enhanced safeguards, and retrained staff. Affected individuals were offered two years of credit monitoring.

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California clockDiscovered Mar 27, 2012 → Notified Apr 26, 201230d ✓ CA 60-day OK23 days discovery → filing

Incident timeline

undetected · 4 days

discovery → filing · 23 days

Mar 23, 2012

Begins

Mar 27, 2012

Discovered

Apr 19, 2012

Filed

vs. sector median

9 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.ConfirmedView incident

Name: Cigna Dental
norm: cigna dental
Domain: cigna.com

Name: Cigna
norm: cigna
Domain: dental.cigna.com
Industry: HealthcarellmFinancial Servicesllm

Discovered: Mar 27, 2012
Breach occurred: Mar 23, 2012
Undetected for: 4 daysoccurrence → discovery
Materiality determined: —
Notification sent: Apr 26, 2012
Affected individuals: Not disclosed
Data types: Government IDIdentity (basic)
Attack vector: Insider
Threat actor: Internal
Initial access: insider_action

During the incident: Terminated the employee’s position with Cigna
Discontinued production of the document for internal distribution
Enhanced additional automatic preventive safeguards
Retraining its workforce on privacy and information protection regulations and corporate policies
Changes made: Offered free two-year subscription for credit monitoring (Equifax Credit Watch Gold)
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 23 days(23 days from discovery to filing)
Compliance flags: CA 60-day OK · 30d
Discovery-date grounding: letter-groundedThe discovery date is the detection date narrated in the notification letter — the defensible tier.
Clock breakdown: Statute Window Elapsed Threshold Status
California
Discovered: Mar 27, 2012
→ Notified: Apr 26, 2012
30d 60 days (analyst band, pre-2026 discoveries) CA 60-day OK

Statute	Window	Elapsed	Threshold	Status
California	Discovered: Mar 27, 2012 → Notified: Apr 26, 2012	30d	60 days (analyst band, pre-2026 discoveries)	CA 60-day OK

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://oag.ca.gov/ecrime/databreach/reports/sb24-23029
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Apr 19, 2012
Raw hash: efad3927f291e40349b035ade149ba5ae710b2a6bf779c9c182973382a5bb85e

Reporting entityCigna Dental

Victim entityCigna

Incidentdiscovered Mar 27, 2012

Stated responseTerminated the employee’s position with Cigna

ComplianceCA 60-day OK

Extraction provenanceno artifact recorded

Source provenanceoag.ca.gov