MalwareHealthcareHealthcareRansomwareData EncryptedIdentity (basic)MediumContained

WellNow

bd_463bc9ec367fea7b · schema v1 · pii pii-v1

Severity

Medium

Discovered

Dec 11, 2023

Filed

Feb 29, 2024

To disclose

11 weeks

Affected

1,118state residents only

Linked

2 filings

Confidence

65%

Full breach record for WellNow →

WellNow (operating as TAG Urgent Care Support Services, LLC and Aspen Dental affiliate) disclosed a ransomware attack on April 25, 2023. Unauthorized access to personal information was discovered on December 11, 2023. Affected data included names. Notices were sent on February 22, 2024, offering credit monitoring. No evidence of misuse was found.

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South Carolina clock✓ SC CRA notice due11 weeks discovery → filing

⚠ unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Incident timeline

undetected · 230 days

discovery → filing · 11 weeks / 80 days

Apr 25, 2023

Begins

Dec 11, 2023

Discovered

Feb 29, 2024

Filed

vs. sector median

on median

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Montana State AGbd_474ae979ae272df52024-02-29Verified

Name: TAG Urgent Care Support Services, LLC
norm: tag urgent care support

Name: WellNow
norm: wellnow
Industry: Healthcarellm

Discovered: Dec 11, 2023
Breach occurred: Apr 25, 2023
Undetected for: 230 daysoccurrence → discovery
Materiality determined: —
Notification sent: Feb 22, 2024
Affected individuals: 1,118state-resident count only
Data types: Identity (basic)
Attack vector: Ransomware
MITRE ATT&CK: T1486 Data Encrypted for Impact
Threat actor: ExternalFinancial

During the incident: Increasing monitoring of the impacted networks
Further improving access controls
Hardening our systems
Providing you with access to Single Bureau Credit Monitoring/Single Bureau Credit Report/Single Bureau Credit Score services at no charge
Providing you with proactive fraud assistance
Changes made: Increasing monitoring of the impacted networks
Further improving access controls
Hardening our systems
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 11 weeks(80 days from discovery to filing)
Compliance flags: SC CRA notice due
Discovery-date grounding: unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

Montana State AGFeb 29 · first

South Carolina State AGFeb 29 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://consumer.sc.gov/sites/consumer/files/Documents/Security%20Breach%20Notices/2024/TAGUrgentCareSupportServicesLLC.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Feb 29, 2024
Raw hash: 5023c590fb382c7a92a4ec4525870ed4c4eabe3300855f58ec1f0ec7233781fb

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityTAG Urgent Care Support Services, LLC

Victim entityWellNow

Incidentdiscovered Dec 11, 2023

Stated responseIncreasing monitoring of the impacted networks

ComplianceSC CRA notice due

Extraction provenanceno artifact recorded

Source provenanceconsumer.sc.gov