Social EngineeringTechnologyInformationPhishingData ExfiltratedCustomer Data InvolvedEmployee Data InvolvedIdentity (basic)Government IDMinorMediumActive

PERFECTSERVE, INC.

bd_445e89166056b4c4 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Aug 28, 2017

Filed

Sep 27, 2017

To disclose

4 weeks

Affected

1state residents only

Linked

3 filings

Confidence

66%

Full breach record for PERFECTSERVE, INC. →

PerfectServe, Inc. notified Montana residents that employee and former employee PII (names, DOBs, addresses, SSNs) was compromised via IRS tax transcript phishing. PerfectServe engaged forensic investigators and notified law enforcement/IRS. Identity protection services provided for 3 years. Investigation ongoing.

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Incident timeline

discovery → filing · 4 weeks / 30 days

Aug 28, 2017

Discovered

Sep 27, 2017

Filed

vs. sector median

14 wks faster

This filing is one of 3 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

New Hampshire State AGbd_6cc1310c7cae9cfc2017-09-27Verified
Massachusetts State AGbd_c55472a147ffe08d2017-09-29 · +2dVerified

Name: PERFECTSERVE, INC.
norm: perfectserve

Name: PERFECTSERVE, INC.
norm: perfectserve
Industry: Technologyllm

Discovered: Aug 28, 2017
Materiality determined: —
Notification sent: Sep 27, 2017
Affected individuals: 1state-resident count only
Data types: Identity (basic)Government IDMinor
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1078 Valid AccountsT1114 Email Collection
Threat actor: ExternalFinancial
Regulator citations: Notified law enforcementNotified the IRS
Initial access: phishing_link

During the incident: Engaged a nationally-known cybersecurity firm to perform forensic analyses on our systems
Notified law enforcement and the IRS about this incident
Cooperating with authorities in the handling and investigation of this matter
Arranged to have AllClear ID protect your identity for 3 years at no cost
Changes made: Continue to take security measures designed to safeguard its systems against potential breaches
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 4 weeks(30 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 3 states

View merged incident ↗

New Hampshire State AGSep 27 · first

Montana State AGSep 27 · first · this page

Massachusetts State AG+2d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://dojmt.gov/wp-content/uploads/PerfectServe.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Sep 27, 2017
Raw hash: f1b1547c0863d5bc55733a95f60d432ee8467a0e30f9ad77b7300e30b213936d

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entityPERFECTSERVE, INC.

Victim entityPERFECTSERVE, INC.

Incidentdiscovered Aug 28, 2017

Stated responseEngaged a nationally-known cybersecurity firm to perform forensic analyses on our systems

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancedojmt.gov