HackingHospitalityHospitalityStolen CredentialsCapture Stored DataSupply Chain (3P Vendor)Data ExfiltratedCustomer Data InvolvedFinancial accountIdentity (basic)LowContained

The Sandman Santa Rosa

bd_43121cf80e8b66a6 · schema v1 · pii pii-v1

Severity

Low

Discovered

—

Filed

Jul 21, 2017

To disclose

—

Affected

1state residents only

Linked

3 filings

Confidence

66%

Full breach record for The Sandman Santa Rosa →

The Sandman Santa Rosa notified the NH AG of a third-party data breach involving its reservation provider, Sabre/SynXis. Unauthorized access to Sabre's systems occurred between Aug 10, 2016, and Mar 9, 2017, exposing payment card data and guest PII for approximately 1 NH resident. Sandman initiated an investigation and began notifying guests in July 2017.

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Incident timeline

Aug 10, 2016

Begins

Jul 21, 2017

Filed

This filing is one of 3 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

California State AGbd_1065ef8e57774bf62017-07-21Candidate
Massachusetts State AGbd_591c2fc9f3f9c5db2017-07-24 · +3dVerified

Name: Norton Rose Fulbright US LLP
norm: norton rose fulbright us

Name: The Sandman Santa Rosa
norm: the sandman santa rosa
Industry: Hospitalityllm

Discovered: —
Breach occurred: Aug 10, 2016 – Mar 9, 2017
Materiality determined: —
Notification sent: Jul 4, 2017
Affected individuals: 1state-resident count only
Data types: Financial accountIdentity (basic)
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1078 Valid AccountsT1119 Automated Collection
Threat actor: ExternalFinancial
Regulator citations: Notified law enforcementNotified payment card brands
Initial access: valid_credentials

During the incident: Initiated an investigation into the incident
Communicated extensively with the vendor
Notifying potentially affected individuals via written letter
Changes made: Vendor enhanced security around access credentials
Vendor enhanced monitoring of system activity
Source: Quoted from the filing itself, not independently verified.

Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 3 states

View merged incident ↗

California State AGJul 21 · first

New Hampshire State AGJul 21 · first · this page

Massachusetts State AG+3d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/sandman-santa-rosa-20170721.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jul 21, 2017
Raw hash: ff48181a70d62f9447416accf60590af9b04c0bee5a1ae82eeef0f798abeb5e8

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entityNorton Rose Fulbright US LLP

Victim entityThe Sandman Santa Rosa

IncidentThird-Party / Supply Chain

Stated responseInitiated an investigation into the incident

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov