HackingHospitalityHospitalityStolen CredentialsSupply Chain (3P Vendor)Customer Data InvolvedPCIFinancial accountFinancial credentialsIdentity (basic)LowContained

The Sandman Santa Rosa

bd_1065ef8e57774bf6 · schema v1 · pii pii-v1

Severity

Low

Discovered

Jun 6, 2017

Filed

Jul 21, 2017

To disclose

6 weeks

Affected

Not disclosed

Linked

3 filings

Confidence

65%

Full breach record for The Sandman Santa Rosa →

The Sandman Santa Rosa notified customers of a data breach involving its service provider, Sabre Hospitality Solutions. An unauthorized party accessed Sabre's systems between August 10, 2016, and March 9, 2017, viewing payment card information (cardholder names, numbers, expiration dates, and potentially verification codes) and guest information (names, emails, phone numbers, addresses) for a subset of reservations. Sabre discovered the incident on June 6, 2017. No Sandman systems were directly affected.

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Incident timeline

undetected · 300 days

discovery → filing · 6 weeks / 45 days

Aug 10, 2016

Begins

Jun 6, 2017

Discovered

Jul 21, 2017

Filed

This filing is one of 3 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

New Hampshire State AGbd_43121cf80e8b66a62017-07-21Verified
Massachusetts State AGbd_591c2fc9f3f9c5db2017-07-24 · +3dVerified

Name: The Sandman Santa Rosa
norm: the sandman santa rosa

Name: The Sandman Santa Rosa
norm: the sandman santa rosa
Industry: Hospitalityllm

Discovered: Jun 6, 2017
Breach occurred: Aug 10, 2016 – Mar 9, 2017
Undetected for: 300 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: Not disclosed
Data types: PCIFinancial accountFinancial credentialsIdentity (basic)
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: External
Third party: via Sabre Hospitality Solutions
Initial access: trusted_relationship

During the incident: Engaged a leading cybersecurity firm to support its investigation
Notified law enforcement and the payment card brands about this incident
Enhanced the security around access credentials and the monitoring of system activity
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 6 weeks(45 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 3 states

View merged incident ↗

New Hampshire State AGJul 21 · first

California State AGJul 21 · first · this page

Massachusetts State AG+3d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://oag.ca.gov/ecrime/databreach/reports/sb24-100490
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jul 21, 2017
Raw hash: 5722bd87bf86a866bf0c3e8123f623f1b5475d1d93a95f06bf671f52ee629b50

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entityThe Sandman Santa Rosa

Victim entityThe Sandman Santa Rosa

Incidentdiscovered Jun 6, 2017

Stated responseEngaged a leading cybersecurity firm to support its investigation

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenanceoag.ca.gov