HackingRetail & ConsumerRetailStolen CredentialsData ExfiltratedCustomer Data InvolvedCredentialsIdentity (basic)MediumContained

Zoetop Business Co. Ltd.

bd_428fb89126c6b054 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Sep 7, 2020

Filed

Dec 30, 2020

To disclose

16 weeks

Affected

29,914state residents only

Linked

6 filings

Confidence

66%

Full breach record for Zoetop Business Co. Ltd. →

Zoetop Business Co. Ltd. (operating ROMWE) notified New Hampshire AG of a security incident affecting ~29,914 NH residents. Customer usernames and passwords stolen in July 2018 were discovered on the dark web on September 7, 2020. Account info (name, email, phone) was accessible; credit card data was not stored. Remediation included password resets and intrusion detection upgrades. Affected individuals received identity theft protection services.

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Incident timeline

undetected · 799 days

discovery → filing · 16 weeks / 114 days

Jul 1, 2018

Begins

Sep 7, 2020

Discovered

Dec 30, 2020

Filed

vs. sector median

+9 wks slower

This filing is one of 6 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (5) · sorted by filing gap

Montana State AGbd_968d24071690c48b2020-12-30Verified
Oregon State AGbd_9d77d7554153d6ce2020-12-30Candidate
Washington State AGbd_f2dc608b022f8e152020-12-30Verified
Hawaii State AGbd_271b7984a05d02e12020-12-31 · +1dVerified

Show 1 more filing ↓up to 1d gap

Maine State AGbd_ca8ffe481ed451c32020-12-31 · +1dVerified

Name: Greenberg Traurig, P.A.
norm: greenberg traurig

Name: Zoetop Business Co. Ltd.
norm: zoetop business
Industry: Retail & Consumerllm

Discovered: Sep 7, 2020
Breach occurred: Jul 1, 2018
Undetected for: 799 daysoccurrence → discovery
Materiality determined: —
Notification sent: Dec 30, 2020
Affected individuals: 29,914state-resident count only
Data types: CredentialsIdentity (basic)
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1566.002 Spearphishing Link
Threat actor: ExternalFinancial
Regulator citations: Notified the three Credit Reporting Agencies
Initial access: valid_credentials

During the incident: Retained a cyber security company and conducted an investigation
Forced password resets for all potentially affected customers
Offering identity theft protection services through IDX
Changes made: Increasing password encryption
Using more advanced intrusion detection technologies
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 16 weeks(114 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 6 filings · 6 states

View merged incident ↗

Montana State AGDec 30 · first

Oregon State AGDec 30 · first

Washington State AGDec 30 · first

New Hampshire State AGDec 30 · first · this page

Hawaii State AG+1d

Maine State AG+1d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/zoetop-20201230.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Dec 30, 2020
Raw hash: 959061092dde47d85959058e3cfcca27f962b7a9214afd86fc70c33e39cd6622

Linked disclosures

Regulatory filings (5) · sorted by filing gap

Reporting entityGreenberg Traurig, P.A.

Victim entityZoetop Business Co. Ltd.

Incidentdiscovered Sep 7, 2020

Stated responseRetained a cyber security company and conducted an investigation

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov