HackingProfessional ServicesProfessional ServicesStolen CredentialsPhishingCustomer Data InvolvedEmployee Data InvolvedIdentity (basic)Government IDFinancial accountPHIHealth (basic)HighContained

Volt Information Sciences, Inc.

bd_3b7982ad8afe1b88 · schema v1 · pii pii-v1

Severity

High

Discovered

Oct 16, 2018

Filed

Feb 15, 2019

To disclose

17 weeks

Affected

4,687state residents only

Linked

3 filings

Confidence

66%

Full breach record for Volt Information Sciences, Inc. →

Volt Information Sciences, Inc. reported that an unknown actor gained unauthorized access to employee email accounts between August 6, 2018, and October 4, 2018. The incident was discovered on October 16, 2018. The compromised accounts contained personal information for 4,687 California residents, including names, Social Security numbers, driver's license numbers, passport numbers, credit/debit card information, medical history, and health insurance information. The actor used the accounts to send phishing emails. Volt secured the accounts, engaged forensic investigators, and offered one year of credit monitoring.

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Incident timeline

undetected · 71 days

discovery → filing · 17 weeks / 122 days

Aug 6, 2018

Begins

Oct 16, 2018

Discovered

Feb 15, 2019

Filed

vs. sector median

2 wks faster

This filing is one of 3 filings about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

Massachusetts State AGbd_33fc40c77e1e6c0b2019-02-15Verified
New Hampshire State AGbd_0a6e8a9b7edc3f7d2019-02-19 · +4dVerified

Name: Volt Information Sciences, Inc.
norm: volt information sciences

Name: Volt Information Sciences, Inc.
norm: volt information sciences
Industry: Professional Servicesllm

Discovered: Oct 16, 2018
Breach occurred: Aug 6, 2018 – Oct 4, 2018
Undetected for: 71 daysoccurrence → discovery
Materiality determined: —
Notification sent: Feb 15, 2019
Affected individuals: 4,687state-resident count only
Data types: Identity (basic)Government IDFinancial accountPHIHealth (basic)
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1114 Email CollectionT1566 Phishing
Threat actor: External
Regulator citations: Provided notice to other state regulators as required by law
Initial access: valid_credentials

During the incident: Changed the affected users’ email credentials
Secured the email accounts
Retained a leading forensic investigation firm to assist with the investigation
Reviewed existing policies and procedures
Provided notice to other state regulators as required by law
Changes made: Implementing additional safeguards to protect the security of information
Implementing additional technology tools and training to prevent or detect similar incidents from occurring in the future
Providing potentially impacted individuals with access to credit monitoring and identity theft protection services for one year through Kroll
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 17 weeks(122 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 3 states

View merged incident ↗

Massachusetts State AGFeb 15 · first

California State AGFeb 15 · first · this page

New Hampshire State AG+4d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://oag.ca.gov/ecrime/databreach/reports/sb24-144774
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Feb 15, 2019
Raw hash: adebdb91fc393935f50bb6f188acfc46692da4c5dd3a1992c6a58cb9f443cc7f

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entityVolt Information Sciences, Inc.

Victim entityVolt Information Sciences, Inc.

Incidentdiscovered Oct 16, 2018

Stated responseChanged the affected users’ email credentials

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenanceoag.ca.gov