MalwareFinancial ServicesFinanceRansomwareVulnerability ExploitLockBitLockBit 3.xData ExfiltratedRansom DemandedTargetedIdentity (basic)Government IDFinancial accountHighContained

PLANET HOME LENDING, LLC

bd_36716702cdea2f82 · schema v1 · pii pii-v1

Severity

High

Discovered

Nov 15, 2023

Filed

Jan 24, 2024

To disclose

10 weeks

Affected

1,971state residents only

Linked

13 filings

Confidence

66%

Full breach record for PLANET HOME LENDING, LLC →3 incidents on file

Planet Home Lending, LLC notified Montana residents of a ransomware incident involving the LockBit threat actor. The attack exploited the 'Citrix Bleed' vulnerability in Citrix software on November 15, 2023. Compromised data included names, addresses, SSNs, loan numbers, and financial account numbers. The company engaged forensic investigators, notified the FBI, and is offering 24 months of credit monitoring.

J jump to incidentP pin to compareR raw source

Incident timeline

discovery → filing · 10 weeks / 70 days

Nov 15, 2023

Begins

Nov 15, 2023

Discovered

Jan 24, 2024

Filed

vs. sector median

+1 wks slower

This filing is one of 13 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (10) · sorted by filing gap

Delaware State AGLockBitbd_9a07f8813460f7912024-01-25 · +1dVerified by operator
Indiana State AGbd_ea73c1985b4e24ab2024-01-25 · +1dVerified by operator
Washington State AGLockBitbd_6076d03c1a327fbb2024-01-23 · +1dVerified by operator
Maine State AGbd_6a67d4bb7edefa9b2024-01-26 · +2dVerified by operator

Show 6 more filings ↓up to 23d gap

South Carolina State AGLockBitbd_423f0bb984a52f1a2024-02-09 · +16dVerified
Maine State AGbd_4a3e4f75012222042024-02-09 · +16dVerified by operator
California State AGLockBitbd_83e14e9833c126bd2024-02-09 · +16dVerified by operator
Oregon State AGbd_8d3bd14ff0d366f52024-02-09 · +16dVerified
Massachusetts State AGbd_d2c2e4d0b9213d3d2024-02-15 · +22dVerified
Illinois State AGbd_0106377049ce366d2024-01-01 · +23dVerified by operator

Showing first 10 of 12 linked disclosures.

Name: PLANET HOME LENDING, LLC
norm: planet home lending
Domain: planethomelending.com

Name: PLANET HOME LENDING, LLC
norm: planet home lending
Domain: planethomelending.com
Industry: Financial Servicesllm

Discovered: Nov 15, 2023
Breach occurred: Nov 15, 2023
Undetected for: 0 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jan 24, 2024
Affected individuals: 1,971state-resident count only
Data types: Identity (basic)Government IDFinancial account
Data elements: Social Security number
Attack vector: Unauthorized Access· LockBit
MITRE ATT&CK: T1190 Exploit Public-Facing ApplicationT1486 Data Encrypted for ImpactT1078 Valid Accounts
Threat actor: LockBitExternalFinancial
Regulator citations: Notified the FBI
Initial access: exploit_public_facing

During the incident: Secured our environment
Conducted a full forensic investigation
Notified the FBI
Offering 24 months of complimentary credit monitoring and identity protection services through Experian’s IdentityWorks
Implemented additional technical safeguards
Retaining a third-party consultant to perform a complete audit and risk assessment
Changes made: Implemented additional technical safeguards
Retaining a third-party consultant to perform a complete audit and risk assessment of Planet’s information security technology, controls and processes
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 10 weeks(70 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 11 filings · 10 states

View merged incident ↗

Illinois State AGJan 1 · first

Washington State AG+22d

Montana State AG+23d · this page

Delaware State AG+24d

Indiana State AG+24d

Maine State AG+25d

South Carolina State AG+39d

Maine State AG+39d

California State AG+39d

Oregon State AG+39d

Massachusetts State AG+45d

Pattern: first filing Jan 1 (IL), last Feb 15 (MA) — a 45-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Cascade drawn from the first 10 linked disclosures of 12 — the full spread may be wider.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://dojmt.gov/wp-content/uploads/OCP/Consumer-notification-letter-1056.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jan 24, 2024
Raw hash: 846c053ed000c9fadb665df3352dc650ce7b60cd3b1d97cc05b2f04162441c16

Linked disclosures

Regulatory filings (10) · sorted by filing gap

Reporting entityPLANET HOME LENDING, LLC

Victim entityPLANET HOME LENDING, LLC

Incidentdiscovered Nov 15, 2023

Stated responseSecured our environment

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancedojmt.gov