HackingFinancial ServicesTechnologyFinanceStolen CredentialsCustomer Data InvolvedSupply Chain (3P Vendor)PIIIdentity (basic)Financial accountLowContained

CAPITAL ONE SERVICES, LLC

bd_34294cfa92e78083 · schema v1 · pii pii-v1

Severity

Low

Discovered

Feb 4, 2023

Filed

May 26, 2023

To disclose

16 weeks

Affected

53state residents only

Linked

18 filings

Confidence

67%

Full breach record for CAPITAL ONE SERVICES, LLC →87 incidents on file

NCB Management Services, Inc., a third-party accounts receivable provider for Capital One, reported that an unauthorized third party accessed its systems on February 1, 2023, discovered on February 4, 2023. The incident affected 53 New Hampshire residents, exposing names and credit card account information. NCB engaged Kroll for credit monitoring and cooperated with law enforcement.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 3 days

discovery → filing · 16 weeks / 111 days

Feb 1, 2023

Begins

Feb 4, 2023

Discovered

May 26, 2023

Filed

vs. sector median

+7 wks slower

This filing is one of 18 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (10) · sorted by filing gap

Montana State AGbd_af43cc04b6170ecc2023-05-26Verified
Maine State AGbd_dc77d4029dd3d7c12023-05-26Verified
Maine State AGbd_7d3222e6f53876be2023-05-23 · +3dVerified
Oregon State AGbd_153c9cd6421b02832023-05-22 · +4dVerified

Show 6 more filings ↓up to 33d gap

Montana State AGbd_46c7daa7a37aa4712023-05-22 · +4dVerified
New Hampshire State AGbd_7e00d3aca7b39e632023-05-22 · +4dVerified
California State AGbd_84b3b575dbace3ec2023-05-22 · +4dVerified
Washington State AGbd_fb57761a0a6874912023-05-22 · +4dVerified
Delaware State AGbd_a59e7f90661deffd2023-06-16 · +21dVerified
New Hampshire State AGbd_ebea091fe68ee6882023-06-28 · +33dVerified

Showing first 10 of 17 linked disclosures.

Name: CAPITAL ONE SERVICES, LLC
norm: capital one
Domain: capitalone.com

Name: CAPITAL ONE SERVICES, LLC
norm: capital one
Domain: capitalone.com
Industry: Financial ServicesllmTechnologyllm

Discovered: Feb 4, 2023
Breach occurred: Feb 1, 2023
Undetected for: 3 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: 53state-resident count only
Data types: PIIIdentity (basic)Financial account
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: External
Regulator citations: Notified and is cooperating with federal law enforcement authorities
Third party: via NCB Management Services, Inc.
Initial access: valid_credentials

During the incident: Notified and is cooperating with federal law enforcement authorities
Secured the services of Kroll to provide two (2) years of free identity monitoring services
Sent notice to the fifty-three (53) New Hampshire residents
Changes made: Implemented a number of additional security measures to harden our network
Increased our ability to monitor and detect any threats
Conducting additional training of our workforce on data security
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 16 weeks(111 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 11 filings · 7 states

View merged incident ↗

Oregon State AGMay 22 · first

Montana State AGMay 22 · first

New Hampshire State AGMay 22 · first

California State AGMay 22 · first

Washington State AGMay 22 · first

Maine State AG+1d

Montana State AG+4d

Maine State AG+4d

New Hampshire State AG+4d · this page

Delaware State AG+25d

New Hampshire State AG+37d

Pattern: first filing May 22 (OR), last Jun 28 (NH) — a 37-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Cascade drawn from the first 10 linked disclosures of 17 — the full spread may be wider.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/capital-one-20230526.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: May 26, 2023
Raw hash: a1a9fd739a5fac02cebca5f747b0f4559bf04c0b07e7d072b7ca7800016183b7

Linked disclosures

Regulatory filings (10) · sorted by filing gap

Reporting entityCAPITAL ONE SERVICES, LLC

Victim entityCAPITAL ONE SERVICES, LLC

Incidentdiscovered Feb 4, 2023

Stated responseNotified and is cooperating with federal law enforcement authorities

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov