HackingFinancial ServicesTechnologyFinanceStolen CredentialsCustomer Data InvolvedSupply Chain (3P Vendor)PIIIdentity (basic)Financial accountLowContained

CAPITAL ONE SERVICES, LLC

bd_34294cfa92e78083 · schema v1 · pii pii-v1

Severity

Low

Discovered

Feb 4, 2023

Filed

May 26, 2023

To disclose

16 weeks

Affected

53state residents only

Linked

3 filings

Confidence

67%

Full breach record for CAPITAL ONE SERVICES, LLC →87 incidents on file

NCB Management Services, Inc., a third-party accounts receivable provider for Capital One, reported that an unauthorized third party accessed its systems on February 1, 2023, discovered on February 4, 2023. The incident affected 53 New Hampshire residents, exposing names and credit card account information. NCB engaged Kroll for credit monitoring and cooperated with law enforcement.

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Incident timeline

undetected · 3 days

discovery → filing · 16 weeks / 111 days

Feb 1, 2023

Begins

Feb 4, 2023

Discovered

May 26, 2023

Filed

vs. sector median

+8 wks slower

This filing is one of 3 filings about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

Massachusetts State AGbd_6a192947f933b1b32023-05-26Verified
Indiana State AGbd_86ebe821d09d04422023-05-26Verified

Name: CAPITAL ONE SERVICES, LLC
norm: capital one
Domain: capitalone.com

Name: CAPITAL ONE SERVICES, LLC
norm: capital one
Domain: capitalone.com
Industry: Financial ServicesllmTechnologyllm

Discovered: Feb 4, 2023
Breach occurred: Feb 1, 2023
Undetected for: 3 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: 53state-resident count only
Data types: PIIIdentity (basic)Financial account
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: External
Regulator citations: Notified and is cooperating with federal law enforcement authorities
Third party: via NCB Management Services, Inc.
Initial access: valid_credentials

During the incident: Notified and is cooperating with federal law enforcement authorities
Secured the services of Kroll to provide two (2) years of free identity monitoring services
Sent notice to the fifty-three (53) New Hampshire residents
Changes made: Implemented a number of additional security measures to harden our network
Increased our ability to monitor and detect any threats
Conducting additional training of our workforce on data security
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 16 weeks(111 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 3 states

View merged incident ↗

Massachusetts State AGMay 26 · first

Indiana State AGMay 26 · first

New Hampshire State AGMay 26 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/capital-one-20230526.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: May 26, 2023
Raw hash: a1a9fd739a5fac02cebca5f747b0f4559bf04c0b07e7d072b7ca7800016183b7

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entityCAPITAL ONE SERVICES, LLC

Victim entityCAPITAL ONE SERVICES, LLC

Incidentdiscovered Feb 4, 2023

Stated responseNotified and is cooperating with federal law enforcement authorities

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov