AccidentalHealthcareFinancial ServicesHealthcareMisdeliveryCustomer Data InvolvedIdentity (basic)Government IDHealth (basic)MediumResolved

Clinical Reference Laboratory, Inc.

bd_2db1f6d4a3346dc5 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Sep 17, 2013

Filed

Oct 7, 2013

To disclose

20 days

Affected

5state residents only

Linked

3 filings

Confidence

66%

Full breach record for Clinical Reference Laboratory, Inc. →4 incidents on file

Clinical Reference Laboratory, Inc. (CRL) notified 5 New Hampshire residents that personal information, including names, DOBs, SSNs, and lab test types, was lost in the mail. An invoice sent to MassMutual was damaged by USPS on September 6, 2013, and discovered on September 17, 2013. CRL provided 2 years of credit monitoring.

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Incident timeline

undetected · 11 days

discovery → filing · 20 days

Sep 6, 2013

Begins

Sep 17, 2013

Discovered

Oct 7, 2013

Filed

vs. sector median

10 wks faster

This filing is one of 3 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

Massachusetts State AGbd_7978b31cb142cf122013-10-07Verified
New Hampshire State AGbd_df1a7332ef34634b2013-10-03 · +4dCandidate

Name: K&L Gates LLP
norm: k l gates
Domain: klgates.com

Name: Clinical Reference Laboratory, Inc.
norm: clinical reference laboratory
Industry: HealthcarellmFinancial Servicesllm

Discovered: Sep 17, 2013
Breach occurred: Sep 6, 2013 – Sep 17, 2013
Undetected for: 11 daysoccurrence → discovery
Materiality determined: —
Notification sent: Oct 4, 2013
Affected individuals: 5state-resident count only
Data types: Identity (basic)Government IDHealth (basic)
Data elements: Social Security numberDate of birth
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1052 Exfiltration Over Physical Medium

During the incident: Undertook an investigation with MassMutual
Arranged with Equifax Personal Solutions to provide a free two year subscription for Equifax Credit WatchTM Gold with 3-in-1 Monitoring and Credit Report Control
Mailed breach notification letters to affected residents
Changes made: Working with MassMutual to identify and implement corrective action to reduce or eliminate the amount of personal information included on invoices
Implementing other methods of delivery in order to prevent an incident like this from reoccurring
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 20 days(20 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 2 states

View merged incident ↗

New Hampshire State AGOct 3 · first

Massachusetts State AG+4d

New Hampshire State AG+4d · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/clinical-reference-20131007.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Oct 7, 2013
Raw hash: 2ff4c6ab54bf036ae7a2e2b86792c2d5a00837b45878a14d255137d68787c64e

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entityK&L Gates LLP

Victim entityClinical Reference Laboratory, Inc.

Incidentdiscovered Sep 17, 2013

Stated responseUndertook an investigation with MassMutual

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov