Social EngineeringFinancial ServicesFinancePhishingStolen CredentialsCustomer Data InvolvedTargetedIdentity (basic)Government IDFinancial accountHealth (basic)MediumContained

NEW YORK LIFE INSURANCE COMPANY

bd_2da96434b34095c3 · schema v1 · pii pii-v1

Severity

Medium

Discovered

May 12, 2021

Filed

Oct 8, 2021

To disclose

21 weeks

Affected

1state residents only

Linked

6 filings

Confidence

66%

Full breach record for NEW YORK LIFE INSURANCE COMPANY →26 incidents on file

New York Life Insurance Company notified the NH AG of a phishing incident affecting 1 NH resident. Agent Thomas Post's credentials were compromised on April 13, 2021, discovered May 12. Exposed data included PII, SSN, and financial/medical info. No evidence of misuse. Remediation included credential reset and account flagging.

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Incident timeline

undetected · 29 days

discovery → filing · 21 weeks / 149 days

Apr 13, 2021

Begins

May 12, 2021

Discovered

Oct 8, 2021

Filed

vs. sector median

+12 wks slower

This filing is one of 6 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (5) · sorted by filing gap

Montana State AGbd_3e3182a8cbce08512021-09-28 · +10dVerified by operator
Massachusetts State AGbd_571814d25c87f25a2021-09-28 · +10dCandidate
Maine State AGbd_db7a24831b670e942021-09-28 · +10dVerified by operator
Massachusetts State AGbd_5dcea4906e256d882021-08-16 · +53dVerified

Show 1 more filing ↓up to 53d gap

Montana State AGbd_f49e39021ccd162a2021-08-16 · +53dCandidate

Name: NEW YORK LIFE INSURANCE COMPANY
norm: new york life insurance

Name: NEW YORK LIFE INSURANCE COMPANY
norm: new york life insurance
Industry: Financial Servicesllm

Discovered: May 12, 2021
Breach occurred: Apr 13, 2021
Undetected for: 29 daysoccurrence → discovery
Materiality determined: —
Notification sent: Sep 28, 2021
Affected individuals: 1state-resident count only
Data types: Identity (basic)Government IDFinancial accountHealth (basic)
Data elements: Social Security numberDate of birth
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid AccountsT1114 Email Collection
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Office of the Attorney General
Initial access: phishing_link

During the incident: Promptly had him change his credentials
Hired a third-party forensic expert to assist in our investigation
Reviewed the large volume of emails in the agent’s mailbox
Flagged active customers’ policy numbers in our system so that additional verification steps will be used if anyone attempts to access these accounts
Changes made: Flagged active customers’ policy numbers in our system so that additional verification steps will be used if anyone attempts to access these accounts
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 21 weeks(149 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 6 filings · 4 states

View merged incident ↗

Massachusetts State AGAug 16 · first

Montana State AGAug 16 · first

Montana State AG+43d

Massachusetts State AG+43d

Maine State AG+43d

New Hampshire State AG+53d · this page

Pattern: first filing Aug 16 (MA), last Oct 8 (NH) — a 53-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/new-york-life-20211008.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Oct 8, 2021
Raw hash: ec5de72b55640f72a8b9e229220d7fd169f6af5aa585de4f8da2af1c50984b9b

Linked disclosures

Regulatory filings (5) · sorted by filing gap

Reporting entityNEW YORK LIFE INSURANCE COMPANY

Victim entityNEW YORK LIFE INSURANCE COMPANY

Incidentdiscovered May 12, 2021

Stated responsePromptly had him change his credentials

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov