HackingHospitalityHospitalityStolen CredentialsSupply Chain (3P Vendor)Data ExfiltratedCustomer Data InvolvedIdentity (basic)Financial accountCredentialsLowContained

Hartz Hotel Services, Inc.

bd_235c9ce5ac806540 · schema v1 · pii pii-v1

Severity

Low

Discovered

Jun 6, 2017

Filed

Jul 24, 2017

To disclose

7 weeks

Affected

1state residents only

Linked

3 filings

Confidence

65%

Full breach record for Hartz Hotel Services, Inc. →

Hartz Hotel Services, Inc. notified guests that Sabre Holdings, a third-party reservation vendor, experienced a data breach. Unauthorized access to unencrypted payment card information and guest PII occurred between August 10, 2016, and March 9, 2017. Hartz was notified on June 6, 2017. No SSN or government IDs were impacted. Hartz engaged forensic investigators and notified law enforcement.

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Incident timeline

undetected · 300 days

discovery → filing · 7 weeks / 48 days

Aug 10, 2016

Begins

Jun 6, 2017

Discovered

Jul 24, 2017

Filed

This filing is one of 3 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

New Hampshire State AGbd_a77cdbc048c0a6a92017-07-24Verified
Massachusetts State AGbd_ae989a5bf922e2012017-07-25 · +1dVerified

Name: Hartz Hotel Services, Inc.
norm: hartz hotel

Name: Hartz Hotel Services, Inc.
norm: hartz hotel
Industry: Hospitalityllm

Discovered: Jun 6, 2017
Breach occurred: Aug 10, 2016 – Mar 9, 2017
Undetected for: 300 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jul 1, 2017
Affected individuals: 1state-resident count only
Data types: Identity (basic)Financial accountCredentials
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1078 Valid AccountsT1119 Automated Collection
Threat actor: ExternalFinancial
Regulator citations: Provided notice of this event to law enforcement and the payment card brands
Third party: via Sabre Holdings
Initial access: valid_credentials

During the incident: Launched an investigation to determine what happened and which hotel guests may be affected
Verified that Sabre worked with third party forensic investigators
Provided notice of this event to law enforcement and the payment card brands
Working with third party vendors to ensure the protection of data in our care
Changes made: Taking additional steps going forward, including working with our third party vendors, to ensure the protection of data in our care
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 7 weeks(48 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 3 states

View merged incident ↗

New Hampshire State AGJul 24 · first

Montana State AGJul 24 · first · this page

Massachusetts State AG+1d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://dojmt.gov/wp-content/uploads/Hartz-Hotel-Services.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jul 24, 2017
Raw hash: bd2714bc67db86ec60d5eb2e86c90b5815ad00adbb256dd5a8151e26bcddae83

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entityHartz Hotel Services, Inc.

Victim entityHartz Hotel Services, Inc.

Incidentdiscovered Jun 6, 2017

Stated responseLaunched an investigation to determine what happened and which hotel guests may be affected

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancedojmt.gov