HackingProfessional ServicesProfessional ServicesStolen CredentialsBECWire FraudCustomer Data InvolvedMulti-Stage ChainPIIIdentity (basic)Financial accountLowContained

Audio Visual Services Group, LLC

bd_1dc6e9e24bf849e1 · schema v1 · pii pii-v1

Severity

Low

Discovered

Jan 15, 2020

Filed

Jul 8, 2020

To disclose

25 weeks

Affected

Not disclosed

Linked

3 filings

Confidence

65%

Full breach record for Audio Visual Services Group, LLC →

Audio Visual Services Group, LLC d/b/a PSAV experienced unauthorized remote access to employee business email accounts from October 22, 2019, to February 5, 2020. The incident was discovered on January 15, 2020. The attacker attempted to reroute wire transfers (Business Email Compromise). Personal information, including names and potentially financial data, was exposed. PSAV implemented MFA and offered credit monitoring.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 85 days

discovery → filing · 25 weeks / 175 days

Oct 22, 2019

Begins

Jan 15, 2020

Discovered

Jul 8, 2020

Filed

vs. sector median

+7 wks slower

This filing is one of 3 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

Massachusetts State AGbd_f218f40f86c748e12020-05-20 · +49dVerified
New Hampshire State AGbd_06dd7f4793d438e42020-05-15 · +54dVerified

Name: Audio Visual Services Group, LLC
norm: audio visual

Name: Audio Visual Services Group, LLC
norm: audio visual
Also named: Audio Visual Services Group, LLCdba oflegal entity
PSAVdba oftrade name
Industry: Professional Servicesllm

Discovered: Jan 15, 2020
Breach occurred: Oct 22, 2019 – Feb 5, 2020
Undetected for: 85 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: Not disclosed
Data types: PIIIdentity (basic)Financial account
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1114 Email Collection
Threat actor: ExternalFinancial
Initial access: valid_credentials

During the incident: Terminated the unauthorized access
Hired leading outside cybersecurity experts to assist in these efforts
Conducted a detailed analysis of the affected email accounts
Implemented multi-factor authentication for all employee business email accounts
Reset passwords for impacted accounts
Arranged for a complimentary two-year membership of Experian’s IdentityWorks
Changes made: Implemented multi-factor authentication for all employee business email accounts
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 25 weeks(175 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 3 states

View merged incident ↗

New Hampshire State AGMay 15 · first

Massachusetts State AG+5d

California State AG+54d · this page

Pattern: first filing May 15 (NH), last Jul 8 (CA) — a 54-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://oag.ca.gov/ecrime/databreach/reports/sb24-191812
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jul 8, 2020
Raw hash: eb7dcfa90a5e94191e6cb98c749ed817f82416e4c7eca7db80ee207f873bce73

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entityAudio Visual Services Group, LLC

Victim entityAudio Visual Services Group, LLC

Incidentdiscovered Jan 15, 2020

Stated responseTerminated the unauthorized access

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenanceoag.ca.gov