Social EngineeringTechnologyProfessional ServicesInformationPhishingBECData ExfiltratedRansom DemandedTargetedIdentity (basic)Government IDMediumContained

Audio Visual Services Group, LLC

bd_06dd7f4793d438e4 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jan 15, 2020

Filed

May 15, 2020

To disclose

17 weeks

Affected

3state residents only

Linked

3 filings

Confidence

66%

Full breach record for Audio Visual Services Group, LLC →

PSAV notified NH AG of a BEC incident where unauthorized parties accessed employee email via phishing to reroute wire transfers. Access occurred Oct 2019-Feb 2020. Discovered Jan 15, 2020. 3 NH residents affected (names, SSNs). Remediation included MFA, password resets, and 2 years credit monitoring.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 85 days

discovery → filing · 17 weeks / 121 days

Oct 22, 2019

Begins

Jan 15, 2020

Discovered

May 15, 2020

Filed

vs. sector median

1 wks faster

This filing is one of 3 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

Massachusetts State AGbd_f218f40f86c748e12020-05-20 · +5dVerified
California State AGbd_1dc6e9e24bf849e12020-07-08 · +54dCandidate

Name: Audio Visual Services Group, LLC
norm: audio visual

Name: Audio Visual Services Group, LLC
norm: audio visual
Also named: Audio Visual Services Group, LLCdba oflegal entity
PSAVdba oftrade name
Industry: TechnologyllmProfessional Servicesllm

Discovered: Jan 15, 2020
Breach occurred: Oct 22, 2019 – Feb 5, 2020
Undetected for: 85 daysoccurrence → discovery
Materiality determined: —
Notification sent: May 15, 2020
Affected individuals: 3state-resident count only
Data types: Identity (basic)Government ID
Data elements: Social Security number
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid AccountsT1114 Email Collection
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Office of the Attorney General
Initial access: phishing_link

During the incident: Took steps to terminate the unauthorized access
Hiring leading outside cybersecurity experts to assist in these efforts
Conducted a detailed analysis of the affected email accounts
Changes made: Implemented multi-factor authentication for all employee business email accounts
Reset passwords for impacted accounts
Offer to provide affected individuals with two years of free credit monitoring services and identity theft protection services
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 17 weeks(121 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 3 states

View merged incident ↗

New Hampshire State AGMay 15 · first · this page

Massachusetts State AG+5d

California State AG+54d

Pattern: first filing May 15 (NH), last Jul 8 (CA) — a 54-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/audio-visual-services-dba-psav-20200515.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: May 15, 2020
Raw hash: a3dfd1e1f9cada9b0dfc559874ac32beedb9c95f2c5cd96f31955806ee7277c1

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entityAudio Visual Services Group, LLC

Victim entityAudio Visual Services Group, LLC

Incidentdiscovered Jan 15, 2020

Stated responseTook steps to terminate the unauthorized access

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov