MisuseFinancial ServicesFinancePrivilege AbuseEmployee Data InvolvedCustomer Data InvolvedIdentity (basic)Financial accountHighActive

SUNTRUST BANKS, INC.

bd_15fa79a3b3257904 · schema v1 · pii pii-v1

Severity

High

Discovered

Apr 15, 2018

Filed

May 2, 2018

To disclose

17 days

Affected · nationwide

1,500,00093 in this filing

Linked

2 filings

Confidence

66%

Full breach record for SUNTRUST BANKS, INC. →

SunTrust Banks, Inc. notified regulators and clients of a security incident involving a former employee who potentially printed and stole client contact lists. The incident, discovered in mid-April 2018, affected approximately 1.5 million clients nationwide, including 93 in New Hampshire. Stolen data included names, addresses, phone numbers, ages, email addresses, and account balances. No SSNs, passwords, or PINs were compromised. SunTrust offered credit monitoring and heightened account monitoring.

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Incident timeline

discovery → filing · 17 days

Apr 15, 2018

Discovered

May 2, 2018

Filed

vs. sector median

6 wks faster

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Washington State AGbd_efff6c55ef231f2d2018-05-02Verified

Name: King & Spalding LLP
norm: king spalding

Name: SUNTRUST BANKS, INC.
norm: suntrust banks
Industry: Financial Servicesllm

Discovered: Apr 15, 2018
Materiality determined: —
Notification sent: Apr 21, 2018
Affected individuals: 1,500,000state + nationwide
Data types: Identity (basic)Financial account
Attack vector: Insider
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: Internal
Regulator citations: coordinating with law enforcement
Initial access: insider_action

During the incident: Working with outside experts
Coordinating with law enforcement
Heightened our monitoring of accounts
Offering... an ongoing subscription to Experian IDNotify
Established a call center
Created a dedicated website
Changes made: Heightened our monitoring of accounts
Increased other security related measures
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 17 days(17 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

Washington State AGMay 2 · first

New Hampshire State AGMay 2 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/suntrust-banks-20180502.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: May 2, 2018
Raw hash: e8add8cee70c910b9a407662ee3381cb0eac4992cdef42aca88b8cefe9ac4329

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityKing & Spalding LLP

Victim entitySUNTRUST BANKS, INC.

Incidentdiscovered Apr 15, 2018

Stated responseWorking with outside experts

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov