HackingInformationCustomer Data InvolvedFinancial accountFinancial credentialsLowResolved

Outreach Experts, Inc.

bd_10d6cf26a1269cc5 · schema v1 · pii pii-v1

Severity

Low

Discovered

Nov 4, 2020

Filed

May 6, 2021

To disclose

26 weeks

Affected · nationwide

6614 in this filing

Linked

4 filings

Confidence

50%

Full breach record for Outreach Experts, Inc. →

Outreach Experts, Inc. experienced an external system breach on October 9, 2020, which was discovered on November 4, 2020. The breach affected 661 individuals in total, including 4 Maine residents. The compromised information included names in combination with financial account or credit/debit card numbers and their associated security codes or PINs. The company notified the affected individuals in writing on May 5, 2021, and offered 12 months of credit monitoring services through Equifax.

J jump to incidentP pin to compareR raw source

Maine clockDiscovered Nov 4, 2020 → Filed with AG May 6, 2021183d ✗ ME AG >90d26 weeks discovery → filing

⚠ unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Incident timeline

undetected · 26 days

discovery → filing · 26 weeks / 183 days

Oct 9, 2020

Begins

Nov 4, 2020

Discovered

May 6, 2021

Filed

This filing is one of 4 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (3) · sorted by filing gap

New Hampshire State AGbd_3b8e40783dbe32a32021-05-06Verified
Massachusetts State AGbd_bf5dc51fa9269da82021-05-06Verified
Indiana State AGbd_aa2d4f719c372d5b2021-05-05 · +1dVerified

Name: Outreach Experts, Inc.
norm: outreach experts

Name: Outreach Experts, Inc.
norm: outreach experts

Discovered: Nov 4, 2020
Breach occurred: Oct 9, 2020
Undetected for: 26 daysoccurrence → discovery
Materiality determined: —
Notification sent: May 5, 2021
Affected individuals: 661state + nationwide
Data types: Financial accountFinancial credentials
Data elements: Financial account number
Attack vector: Unauthorized Access

During the incident: Provided written notification to affected consumers
Changes made: Offered 12 months of credit monitoring through Equifax
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 26 weeks(183 days from discovery to filing)
Compliance flags: ME AG >90d · 183dME resident >180d · 182d
Discovery-date grounding: unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.
Clock breakdown: Statute Window Elapsed Threshold Status
Maine
Discovered: Nov 4, 2020
→ Filed with AG: May 6, 2021
183d 90 days ME AG >90d
Maine
Discovered: Nov 4, 2020
→ Notified: May 5, 2021
182d 180 days ME resident >180d

Statute	Window	Elapsed	Threshold	Status
Maine	Discovered: Nov 4, 2020 → Filed with AG: May 6, 2021	183d	90 days	ME AG >90d
Maine	Discovered: Nov 4, 2020 → Notified: May 5, 2021	182d	180 days	ME resident >180d

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 4 filings · 4 states

View merged incident ↗

Indiana State AGMay 5 · first

New Hampshire State AG+1d

Massachusetts State AG+1d

Maine State AG+1d · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://www.maine.gov/agviewer/content/ag/985235c7-cb95-4be2-8792-a1252b4f8318/7583aa77-d12d-4ee7-96ff-2a72a98bdb97.shtml
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: May 6, 2021
Raw hash: 56591284bc899ab535896f42f9e28e3586a7e28984e38f5217931b8f6b4e8764

Linked disclosures

Regulatory filings (3) · sorted by filing gap

Reporting entityOutreach Experts, Inc.

Victim entityOutreach Experts, Inc.

Incidentdiscovered Nov 4, 2020

Stated responseProvided written notification to affected consumers

ComplianceME AG >90d

Extraction provenanceno artifact recorded

Source provenancewww.maine.gov