HackingProfessional ServicesProfessional ServicesStolen CredentialsCustomer Data InvolvedDelayed DiscoveryPIIIdentity (basic)Government IDHealth (basic)MediumContained

Better Business Bureau Serving the Pacific Southwest, Central & Inland California

bd_05ee5397ba192be5 · schema v1 · pii pii-v1

Severity

Medium

Discovered

May 31, 2024

Filed

May 27, 2025

To disclose

52 weeks

Affected

7state residents only

Linked

4 filings

Confidence

67%

Full breach record for Better Business Bureau Serving the Pacific Southwest, Central & Inland California →

Better Business Bureau Serving the Pacific Southwest, Central & Inland California notified the NH AG of unauthorized network access discovered on May 31, 2024. Approximately 7 NH residents were affected. PII, government IDs, and health info were involved. BBB engaged cybersecurity experts and offered credit monitoring.

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Incident timeline

discovery → filing · 52 weeks / 361 days

May 31, 2024

Discovered

May 27, 2025

Filed

vs. sector median

+34 wks slower

This filing is one of 4 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (3) · sorted by filing gap

Nebraska State AGbd_21774c9c5a4b47002025-05-22 · +5dVerified
California State AGbd_7cd92374ce6500eb2025-05-22 · +5dCandidate
Maine State AGbd_c42b4a4be9423b572025-05-22 · +5dVerified by operator

Name: MCDONALD HOPKINS LLC
norm: mcdonald hopkins

Name: Better Business Bureau Serving the Pacific Southwest, Central & Inland California
norm: better business bureau serving the pacific southwest central inland california
Industry: Professional Servicesllm

Discovered: May 31, 2024
Materiality determined: —
Notification sent: May 21, 2025
Affected individuals: 7state-resident count only
Data types: PIIIdentity (basic)Government IDHealth (basic)
Data elements: Medical information
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: External
Regulator citations: Notified New Hampshire Office of the Attorney General
Initial access: valid_credentials

During the incident: Launched an investigation in consultation with outside cybersecurity professionals
Providing the affected residents with written notification of this incident
Offering the affected residents whose were impacted complimentary memberships with a credit monitoring service
Advising the affected residents about the process for placing fraud alerts and/or security freezes on their credit files
Changes made: Continually evaluates and modifies its practices and internal controls to enhance the security and privacy of personal information
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 52 weeks(361 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 4 filings · 4 states

View merged incident ↗

Nebraska State AGMay 22 · first

California State AGMay 22 · first

Maine State AGMay 22 · first

New Hampshire State AG+5d · this page

Pattern: first filing May 22 (NE), last May 27 (NH) — a 5-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/better-business-bureau-pacific-southwest-central-inland-california-20250527.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: May 27, 2025
Raw hash: 0df9126fad08fa39b335c5661d014bab808283d35b089d0aac770ed360b0c711

Linked disclosures

Regulatory filings (3) · sorted by filing gap

Reporting entityMCDONALD HOPKINS LLC

Victim entityBetter Business Bureau Serving the Pacific Southwest, Central & Inland California

Incidentdiscovered May 31, 2024

Stated responseLaunched an investigation in consultation with outside cybersecurity professionals

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov