NCHHS OCRFirst filing
Filed Nov 7, 2013bd_dbddf78a3f27d0c3
On October 14, 2013, Blue Cross and Blue Shield of North Carolina (a Health Plan, NC) impermissibly disclosed the PHI of 687 individuals when an employee inadvertently mailed policy change notices to incorrect addresses. PHI involved included names. The CE was submitted to HHS on 2013-11-07. Breached information was on Paper/Films. No business associate was present. Following OCR investigation, the CE provided media notice, established a toll-free number, sanctioned the responsible employee, retrained staff, and initiated regular review of mailing procedures.
Affected (this filing): 687
HHS notified