Gateways Community Services notified Massachusetts residents on May 5, 2026, of a data security incident involving unauthorized access to personal information. The breach exposed W-2 forms containing names, addresses, Social Security numbers, and financial account data. Gateways engaged outside experts, enhanced IT security training, implemented MFA for VPN access, and updated policies. Affected individuals were offered 24 months of complimentary credit monitoring and fraud assistance through Cyberscout (a TransUnion company).