WellCare Health Plans, Inc. (FL) reported to HHS OCR on 2018-09-14 an Unauthorized Access/Disclosure affecting 26,942 individuals via Paper/Films. Between January 20 and June 20, 2018, appointment reminder letters were mistakenly mailed to wrong members, exposing name, age, Medicaid number, healthcare providers, and appointment reason. The CE terminated one staff member, retrained another, updated policies, and created an automated mailing procedure following OCR investigation.
Affected (this filing): 26,942