L.A. Care Health Plan

L.A. Care Health Plan reported to HHS on 2012-10-22 a breach involving an accidental mailing error affecting 18,000 individuals. Member ID cards were mailed to the wrong addresses, exposing names, dates of birth, addresses, and zip codes. Information was located on Paper/Films. The entity notified HHS, affected individuals, and the media, and revised its mailing processes.

Affected (this filing): 18,000

L.A. Care Health Plan experienced a misdelivery error on September 17-20, 2012, where member ID cards containing names, member IDs, and dates of birth were mailed to the wrong recipients. The breach was discovered on September 18, 2012. L.A. Care notified affected members and is issuing new ID cards while reviewing internal procedures to prevent recurrence. No other sensitive identity information was exposed.