New Era Life Insurance Companies

New Era Life Insurance Company notified California residents of a data breach where an unauthorized person accessed its IT network between December 9 and December 18, 2024, copying files containing personal information. The company isolated systems, engaged a third-party cybersecurity firm, and reported the incident to law enforcement. Affected individuals are offered one year of complimentary Experian IdentityWorks identity protection.

New Era Life Insurance Companies (TX, Health Plan) reported a Hacking/IT Incident affecting a network server and the PHI of 335,506 individuals. Affected data included clinical, demographic, and financial information. The CE notified HHS, affected individuals, and the media, provided substitute notice, offered complimentary credit monitoring, implemented additional administrative/technical/security safeguards, and retrained staff. No business associate was reported as present.

Affected (this filing): 335,506

New Era Life Insurance Company reported unauthorized access to its IT network between Dec 9-18, 2024, resulting in file copying. The incident involved PII. The company engaged forensic investigators, isolated systems, notified law enforcement, and offered 1-year Experian IdentityWorks to affected individuals. Notification sent Feb 12, 2025.