Affinity Health Plan, Inc.

Affinity Health Plan, Inc. mistakenly sent renewal letters to 497 heads of household and 224 children that contained other members’ names, addresses, identification numbers, and coverage information. In response, the company placed a hold on outgoing bulk mailings, revised its mailing procedures to comply with minimum necessary and quality standards, and retrained all staff on the updated policies. OCR investigated and obtained assurances that the corrective actions were implemented.

Affected (this filing): 721