On February 13, 2019, a printing process misalignment by a business associate, Xerox, resulted in patient laboratory results being mailed to incorrect recipients. This incident affected 4,882 individuals, exposing their demographic and clinical information. In response, the business associate implemented an enhanced quality control process, and Martinsburg VA Medical Center updated its risk assessment. The HHS Office for Civil Rights (OCR) reviewed the corrective actions and obtained assurances of their implementation.
Affected (this filing): 4,882