Mercedes-Benz of Walnut Creek reported a physical break-in on February 8, 2013, where thieves pried open doors and file cabinets in the Business Office and Service Department, stealing customer deal jackets containing PII, SSNs, driver's license numbers, and credit card information. The company reported the crime to the Walnut Creek Police Department and offered one year of Experian ProtectMyID identity protection services to affected individuals.