Pan-American Life Insurance Group experienced a data security incident detected on February 19, 2021, following a phishing attempt that resulted in malware installation. Unauthorized access occurred on February 16, 2021. The attacker exfiltrated personal information including names, addresses, dates of birth, and for a small percentage of individuals, more sensitive data such as Social Security numbers. The company took systems offline, engaged forensic experts, and offered credit monitoring to affected policyholders and beneficiaries.