West Music

West Music notified customers that its payment processor, Aptos, experienced unauthorized access to its e-commerce platform. Customer data including names, addresses, emails, and credit/debit card information entered between July 21 and August 9, 2017, may have been accessed. West Music offered credit monitoring and identity theft protection services.

West Music, Inc. notified the NH Attorney General of a data security incident involving its payment processor, Aptos. An unauthorized person accessed the e-commerce platform, potentially exposing customer names, addresses, emails, and credit/debit card info for transactions made between July 21 and August 9, 2017. Seven NH residents were affected. West Music offered identity theft protection and is hiring a new vendor.

West Music reported a data breach to the Massachusetts Office of Consumer Affairs and Business Regulation. The breach was reported on 2017-10-13. 13 Massachusetts residents were affected. The report records the breach type as electronic.

West Music Company notified Washington AG of a third-party vendor (Aptos) breach. Malware allowed unauthorized access to payment card info (names, addresses, card numbers) for 1,495 WA residents. Access occurred Feb-Dec 2016; discovered Feb 6, 2017. Notifications sent March 3, 2017.

West Music Company notified Montana residents of a third-party vendor breach involving Aptos. Unauthorized access occurred between Feb-Dec 2016 via malware, exposing PII and payment card data. Discovered Feb 6, 2017. Aptos engaged law enforcement and forensic firms.

West Music Company reported a data breach to the Massachusetts Office of Consumer Affairs and Business Regulation. The breach was reported on 2017-03-03. 1,625 Massachusetts residents were affected. The report records the breach type as electronic.

West Music Company notified NH AG of a breach involving its third-party payment processor, Aptos. Unauthorized access occurred Feb-Dec 2016 via malware injection into Aptos' system. Affected data included customer names, addresses, and payment card details for 304 NH residents. Notification sent March 3, 2017.

West Music Company notified California regulators of a data breach involving its third-party payment processor, Aptos. Unauthorized access occurred between February 2016 and December 2016, affecting payment card information (card numbers, expiration dates, names, addresses, emails) for transactions made on westmusic.com and percussionsource.com. The incident was discovered on February 6, 2017, after law enforcement requested a deferral of disclosure. West Music established a call center for affected customers.

West Music Company reported a data breach to the Oregon Attorney General. The breach was reported on 2017-03-03. The breach occurred during 2/1/2016 - 12/31/2016. The breach was discovered on 2/6/2017. 56,335 individuals were affected. Notice was sent on 3/3/2017.