Goodwill Industries of Greater Grand Rapids, Inc.

Goodwill Industries of Greater Grand Rapids, Inc. notified the NH Attorney General of a security event affecting one New Hampshire resident. On March 14, 2026, the organization detected unauthorized activity. Investigation revealed an unauthorized third party acquired files containing the resident's name and Social Security number. The organization engaged third-party experts, reset passwords, rebuilt network portions, and added secure backups. Credit monitoring was offered.

Goodwill Industries of Greater Grand Rapids, Inc. notified individuals in mid-March 2026 that an unauthorized third party acquired files containing personal information from their network. The organization engaged third-party cybersecurity experts and a data-review firm to investigate and analyze the impacted files. Law enforcement was notified. The company is offering complimentary credit monitoring and identity theft protection services to affected individuals. The specific data elements affected are not detailed in this template notice, but personal information was involved.

Goodwill Industries of Greater Grand Rapids, Inc. reported to HHS OCR on 2010-01-15 a Theft affecting approximately 10,000 individuals. On December 15, 2009, a safe was stolen from Goodwill's off-site facility containing five unencrypted backup tapes. PHI involved included full names, addresses, dates of birth, reasons for referral, dates of service, miscellaneous demographics, and in some cases Social Security numbers. Breached information located on Other (backup tapes). The entity relocated tape storage to a Goodwill-controlled site with a commercial grade safe and achieved compliance prior to OCR's formal investigation.