Frontier Communications Parent, Inc.

Frontier Communications Parent, Inc. notified South Carolina regulators of a cyber incident detected on April 14, 2024, involving unauthorized access to internal IT systems. Personal information (names, data elements) was affected. Frontier engaged cybersecurity experts, notified law enforcement, and offered one year of credit monitoring via Kroll.

Frontier Communications Parent, Inc. notified the New Hampshire Attorney General of unauthorized access to internal IT systems detected on April 14, 2024. The incident may affect the personal information of 120 New Hampshire residents. Frontier engaged cybersecurity experts, contained the incident, and notified law enforcement. Written notices were sent to affected residents starting June 6, 2024, offering credit monitoring services.

Frontier Communications Parent, Inc. reported a data breach to the Massachusetts Office of Consumer Affairs and Business Regulation. The breach was reported on 2024-06-12. 671 Massachusetts residents were affected.

Frontier Communications Parent, Inc. detected unauthorized access to internal IT systems on April 14, 2024. The breach occurred on April 13, 2024. Personal information including names and other basic identity data was accessed. Financial information was not affected. Frontier retained cybersecurity experts, strengthened network security, notified law enforcement, and offered one year of credit monitoring via Kroll.

Frontier Communications Parent, Inc. reported a data breach to the Oregon Attorney General. The breach was reported on 2024-06-11. The breach occurred during 4/13/2024 - 4/16/2024. The breach was discovered on 4/14/2024. 751,895 individuals were affected. Notice was sent on 6/6/2024.

Frontier Communications Parent, Inc. notified Vermont consumers of a cyber incident detected on April 14, 2024, involving unauthorized access to internal IT systems. The breach affected personal information including names and data elements, but not financial data. Frontier engaged cybersecurity experts, notified law enforcement, and provided one year of credit monitoring via Kroll.

Frontier Communications Parent, Inc. reported a ransomware cyberattack in Washington affecting 8,211 residents. Unauthorized access occurred April 13-16, 2024, discovered April 14. Personal information (names) was compromised. Frontier engaged forensic experts, notified law enforcement, and offered one year of credit monitoring via Kroll.

Frontier Communications Parent Inc reported a data breach to the Indiana Attorney General. The breach occurred on 2024-04-13 and was reported on 2024-06-06. 25,860 Indiana residents were affected. 751,895 individuals affected in total.

Frontier Communications Parent, Inc. reported a data breach affecting 751,895 individuals, including 139 Maine residents. The breach, discovered on April 14, 2024, occurred a day earlier and was described as an external system breach (hacking). The compromised information includes names and Social Security numbers. Frontier is offering 12 months of complimentary credit monitoring and identity theft resolution services through Kroll.

Frontier Communications Parent, Inc. notified Montana residents of a cyber incident detected on April 14, 2024, involving unauthorized access to internal IT systems. Personal information, including names and data elements, was affected. Frontier engaged cybersecurity experts, notified law enforcement, and offered one year of credit monitoring via Kroll.

FRONTIER COMMUNICATIONS PARENT, INC filed a data-breach notice with the Illinois Attorney General in June 2024 (case 24-06-011). The register records the breach as discovered on April 14, 2024. Illinois does not publish the number of people affected — 815 ILCS 530/10 permits the Attorney General to publish only the entity name, the types of personal information and the date range.

On April 14, 2024, Frontier Communications Parent, Inc. detected unauthorized access to portions of its IT environment by a third party believed to be a cybercrime group. The actor accessed personally identifiable information among other data. Containment measures, including shutting down certain systems, caused an operational disruption potentially considered material. The Company engaged cybersecurity experts, notified law enforcement, and restored core IT systems. Filed under Item 1.05.