AccidentalHealthcareHealthcareMisdeliveryCustomer Data InvolvedEmployee Data InvolvedSupply Chain (3P Vendor)Identity (basic)Government IDHealth (basic)Financial accountMediumContained

Highlands-Cashiers Hospital

bd_fedf26b9ee7eb5ff · schema v1 · pii pii-v1

Severity

Medium

Discovered

Sep 29, 2014

Filed

Nov 26, 2014

To disclose

8 weeks

Affected

5state residents only

Linked

3 filings

Confidence

66%

Full breach record for Highlands-Cashiers Hospital →

Highlands-Cashiers Hospital notified the NH AG of a data exposure caused by third-party vendor TruBridge. Servers were inadvertently accessible via the Internet from May 2012 to Sept 2014. Data included patient PII, PHI, SSNs, and employee financial info. 5 NH residents affected. No evidence of actual access found. Credit monitoring offered.

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Incident timeline

undetected · 881 days

discovery → filing · 8 weeks / 58 days

May 1, 2012

Begins

Sep 29, 2014

Discovered

Nov 26, 2014

Filed

vs. sector median

4 wks faster

This filing is one of 3 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

Massachusetts State AGbd_6907a0be7cb632db2014-11-28 · +2dVerified
HHS OCRbd_19882848e7b76d9b2014-12-11 · +15dVerified

Name: Highlands-Cashiers Hospital
norm: highlands cashiers hospital

Name: Highlands-Cashiers Hospital
norm: highlands cashiers hospital
Industry: Healthcarellm

Discovered: Sep 29, 2014
Breach occurred: May 1, 2012 – Sep 1, 2014
Undetected for: 881 daysoccurrence → discovery
Materiality determined: —
Notification sent: Nov 26, 2014
Affected individuals: 5state-resident count only
Data types: Identity (basic)Government IDHealth (basic)Financial account
Data elements: Social Security numberDate of birthMedical information
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1078 Valid AccountsT1119 Automated Collection
Regulator citations: Notified New Hampshire Office of the Attorney General
Third party: via TruBridgevendor
Initial access: trusted_relationship

During the incident: HCH took immediate steps to have TruBridge secure the servers to protect the affected information and to make sure it was no longer accessible via the Internet
HCH is notifying affected individuals
Offering eligible individuals a complimentary one-year membership in credit monitoring and identity theft protection services from Experian
Established a dedicated call center to assist individuals with any questions
HCH has added additional security
Reinforcing with its vendors the importance of handling HCH information securely
Changes made: TruBridge secured the servers
HCH added additional security
Reinforcing with its vendors the importance of handling HCH information securely to help prevent something like this from happening again in the future
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 8 weeks(58 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 3 states

View merged incident ↗

New Hampshire State AGNov 26 · first · this page

Massachusetts State AG+2d

HHS OCR+15d

Pattern: first filing Nov 26 (NH), last Dec 11 (NC) — a 15-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/highlands-cashiers-hospital-20141126.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Nov 26, 2014
Raw hash: a4383539f973b58f107ce6c94ed4e7344aecc89795909e152f213448b5000ae0

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entityHighlands-Cashiers Hospital

Victim entityHighlands-Cashiers Hospital

Incidentdiscovered Sep 29, 2014

Stated responseHCH took immediate steps to have TruBridge secure the servers to protect the affected information and to make sure it was no longer accessible via the Internet

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov