MisuseHealthcareTechnologyHealthcareData MishandlingEmployee Data InvolvedPIIEmploymentLowContained

NextGen Healthcare, Inc.

bd_fe4fc5b499bf5805 · schema v1 · pii pii-v1

Severity

Low

Discovered

Oct 16, 2018

Filed

Nov 16, 2018

To disclose

4 weeks

Affected

1state residents only

Confidence

67%

Full breach record for NextGen Healthcare, Inc. →4 incidents on file

NextGen Healthcare, Inc. notified the New Hampshire Attorney General of an incident on November 13, 2018. On October 16, 2018, the company discovered that a W-2 form belonging to one New Hampshire resident was inadvertently distributed to a former employee who had requested their own copy. The former employee cooperated and assured no further use occurred. NextGen modified its W-2 distribution process to include peer and HR reviews.

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Incident timeline

discovery → filing · 4 weeks / 31 days

Oct 16, 2018

Discovered

Nov 16, 2018

Filed

vs. sector median

8 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed1 affectedView incident

Name: NextGen Healthcare, Inc.
norm: nextgen healthcare

Name: NextGen Healthcare, Inc.
norm: nextgen healthcare
Industry: HealthcarellmTechnologyllm

Discovered: Oct 16, 2018
Materiality determined: —
Notification sent: —
Affected individuals: 1state-resident count only
Data types: PIIEmployment
Attack vector: Insider
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: Internal
Initial access: insider_action

During the incident: Modified its internal process for responding to all form W-2 requests to include a peer review within the payroll department and additional review by HR before any form W-2s are distributed to any recipient
Appropriate action has been taken with the employee who distributed the form W-2s
Changes made: Modified its internal process for responding to all form W-2 requests to include a peer review within the payroll department and additional review by HR before any form W-2s are distributed to any recipient
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 4 weeks(31 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/nextgen-healthcare-20181116.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Nov 16, 2018
Raw hash: 1b5d831049948055f003bcada054d1386878c68bf859795bf795cb7b9a766c73

Reporting entityNextGen Healthcare, Inc.

Victim entityNextGen Healthcare, Inc.

Incidentdiscovered Oct 16, 2018

Stated responseModified its internal process for responding to all form W-2 requests to include a peer review within the payroll department and additional review by HR before any form W-2s are distributed to any recipient

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov