HackingRetail & ConsumerRetailStolen CredentialsData ExfiltratedCustomer Data InvolvedSupply Chain (3P Vendor)Financial accountIdentity (basic)LowContained

Net32, Inc.

bd_fe453f2b802293fb · schema v1 · pii pii-v1

Severity

Low

Discovered

Sep 25, 2018

Filed

Oct 25, 2018

To disclose

4 weeks

Affected

51state residents only

Linked

4 filings

Confidence

66%

Full breach record for Net32, Inc. →

Net32, Inc. notified the NH Attorney General of a data breach involving a third-party vendor's compromised credentials. Between Sept 22-25, 2018, the vendor accessed the order management system, exposing credit card numbers of up to 51 NH customers. Net32 engaged forensic investigators, reset vendor credentials, and offered credit monitoring.

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Incident timeline

undetected · 3 days

discovery → filing · 4 weeks / 30 days

Sep 22, 2018

Begins

Sep 25, 2018

Discovered

Oct 25, 2018

Filed

vs. sector median

3 wks faster

This filing is one of 4 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (3) · sorted by filing gap

California State AGbd_a4e264a527ee38462018-10-25Verified
Massachusetts State AGbd_d3fc12c6eb803f0f2018-10-25Verified
Montana State AGbd_ec5d21b48b1c67862018-10-25Candidate

Name: Net32, Inc.
norm: net32

Name: Net32, Inc.
norm: net32
Industry: Retail & Consumerllm

Discovered: Sep 25, 2018
Breach occurred: Sep 22, 2018 – Sep 25, 2018
Undetected for: 3 daysoccurrence → discovery
Materiality determined: —
Notification sent: Oct 25, 2018
Affected individuals: 51state-resident count only
Data types: Financial accountIdentity (basic)
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1078 Valid AccountsT1119 Automated Collection
Threat actor: Partner
Regulator citations: Notified New Hampshire Office of the Attorney General
Initial access: trusted_relationship

During the incident: Engaged outside counsel and a cybersecurity forensic firm
Suspended the vendor's credentials
Required all vendors to reset their passwords
Sent preliminary email notification to customers
Sent notice to consumers via mail
Changes made: Implemented new requirements for how vendors must treat their credentials
Changing how customer orders are stored and processed to add additional protections
Partnered with Experian to provide free credit monitoring service
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 4 weeks(30 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 4 filings · 4 states

View merged incident ↗

California State AGOct 25 · first

Massachusetts State AGOct 25 · first

Montana State AGOct 25 · first

New Hampshire State AGOct 25 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/net32-20181025.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Oct 25, 2018
Raw hash: 4406b33073fda602008868e11598e0ef0f14da31a7b18ee4397d28d3f2f02c74

Linked disclosures

Regulatory filings (3) · sorted by filing gap

Reporting entityNet32, Inc.

Victim entityNet32, Inc.

Incidentdiscovered Sep 25, 2018

Stated responseEngaged outside counsel and a cybersecurity forensic firm

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov