HackingTechnologyInformationCustomer Data InvolvedIdentity (basic)Financial accountFinancial credentialsLowContained

Acer Service Corporation

bd_fcc0c848e1d6776c · schema v1 · pii pii-v1

Severity

Low

Discovered

Apr 26, 2016

Filed

Jun 3, 2016

To disclose

5 weeks

Affected

214state residents only

Linked

6 filings

Confidence

66%

Full breach record for Acer Service Corporation →

Acer Service Corporation disclosed a security incident affecting approximately 214 New Hampshire residents. Unauthorized access occurred between May 12, 2015, and April 28, 2016, exposing names, addresses, credit card numbers, expiration dates, and security codes. The company notified law enforcement (FBI/Secret Service) and engaged outside cybersecurity experts.

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Incident timeline

undetected · 350 days

discovery → filing · 5 weeks / 38 days

May 12, 2015

Begins

Apr 26, 2016

Discovered

Jun 3, 2016

Filed

vs. sector median

13 wks faster

This filing is one of 6 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (5) · sorted by filing gap

Montana State AGbd_6f0d0dc64e2ecac62016-06-03Candidate
Massachusetts State AGbd_ea013107f8db48192016-06-06 · +3dVerified
South Carolina State AGbd_0ab8833132c5c63b2016-06-09 · +6dVerified
Oregon State AGbd_345aded27829cc4f2016-06-14 · +11dVerified by operator

Show 1 more filing ↓up to 11d gap

California State AGbd_af0b87d41211ba572016-06-14 · +11dVerified

Name: Acer Service Corporation
norm: acer service

Name: Acer Service Corporation
norm: acer service
Industry: Technologyllm

Discovered: Apr 26, 2016
Breach occurred: May 12, 2015 – Apr 28, 2016
Undetected for: 350 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jun 3, 2016
Affected individuals: 214state-resident count only
Data types: Identity (basic)Financial accountFinancial credentials
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1119 Automated Collection
Threat actor: ExternalFinancial
Regulator citations: Reported this incident to law enforcement at both the United States Secret Service and the Federal Bureau of Investigation

During the incident: Reported this incident to law enforcement at both the United States Secret Service and the Federal Bureau of Investigation
Working with outside cybersecurity experts to conduct an internal investigation
Enhance our security
Notified our payment processor and all consumer reporting agencies
Changes made: Implemented containment measures to prevent this unauthorized access to our system
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 5 weeks(38 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 6 filings · 6 states

View merged incident ↗

Montana State AGJun 3 · first

New Hampshire State AGJun 3 · first · this page

Massachusetts State AG+3d

South Carolina State AG+6d

Oregon State AG+11d

California State AG+11d

Pattern: first filing Jun 3 (MT), last Jun 14 (CA) — a 11-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/acer-service-20160603.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jun 3, 2016
Raw hash: b21eeec592250500dbdc9e5bf56789d7d3374cd25c981494df59606a98eb0951

Linked disclosures

Regulatory filings (5) · sorted by filing gap

Reporting entityAcer Service Corporation

Victim entityAcer Service Corporation

Incidentdiscovered Apr 26, 2016

Stated responseReported this incident to law enforcement at both the United States Secret Service and the Federal Bureau of Investigation

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov