HackingTechnologyInformationStolen CredentialsCustomer Data InvolvedTargetedIdentity (basic)Government IDFinancial accountMediumContained

Charter Next Generation, Inc.

bd_fb7d025cbdcda530 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jun 3, 2021

Filed

Nov 2, 2021

To disclose

22 weeks

Affected

9state residents only

Linked

3 filings

Confidence

66%

Full breach record for Charter Next Generation, Inc. →

Charter Next Generation, Inc. notified the New Hampshire AG of a data event affecting 9 NH residents. Unauthorized access to an employee email account occurred May 25–June 2, 2021. Data included names, SSNs, driver's licenses, and health insurance info. CNG engaged forensic specialists, secured systems, and offered 1 year of credit monitoring.

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Incident timeline

undetected · 9 days

discovery → filing · 22 weeks / 152 days

May 25, 2021

Begins

Jun 3, 2021

Discovered

Nov 2, 2021

Filed

vs. sector median

+3 wks slower

This filing is one of 3 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

Massachusetts State AGbd_00180517055e3c962021-10-27 · +6dCandidate
Indiana State AGbd_87e919479b5804022021-10-27 · +6dVerified

Name: Charter Next Generation, Inc.
norm: charter next generation

Name: Charter Next Generation, Inc.
norm: charter next generation
Industry: Technologyllm

Discovered: Jun 3, 2021
Breach occurred: May 25, 2021 – Jun 2, 2021
Undetected for: 9 daysoccurrence → discovery
Materiality determined: —
Notification sent: Oct 27, 2021
Affected individuals: 9state-resident count only
Data types: Identity (basic)Government IDFinancial account
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1114 Email Collection
Threat actor: External
Regulator citations: Notified Office of the New Hampshire Attorney General
Initial access: valid_credentials

During the incident: Launched an immediate investigation of the incident, with the assistance of third-party forensic specialists
Moved quickly to investigate and respond to the incident, assess the security of CNG systems, and notify potentially affected individuals
Providing access to credit monitoring services for one (1) year, through TransUnion, to individuals whose personal information was potentially affected by this incident, at no cost to these individuals
Providing impacted individuals with guidance on how to better protect against identity theft and fraud
Working to implement additional safeguards and training to its employees
Changes made: Implement additional safeguards and training to its employees
Secured our email platform
Changed passwords
Conducted a diligent investigation with the assistance of third-party specialists
Took action to further enhance our security measures to protect our network systems and data
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 22 weeks(152 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 3 states

View merged incident ↗

Massachusetts State AGOct 27 · first

Indiana State AGOct 27 · first

New Hampshire State AG+6d · this page

Pattern: first filing Oct 27 (MA), last Nov 2 (NH) — a 6-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/charter-next-generation-20211102.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Nov 2, 2021
Raw hash: 5edf34483699068e7cc59aa387b72bfbcbcd4a5ba6ceee4de4b8cb0d28b069df

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entityCharter Next Generation, Inc.

Victim entityCharter Next Generation, Inc.

Incidentdiscovered Jun 3, 2021

Stated responseLaunched an immediate investigation of the incident, with the assistance of third-party forensic specialists

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov