HackingRetail & ConsumerRetailData ExfiltratedCustomer Data InvolvedPIIFinancial accountLowContained

Batteries.com LLC

bd_fb3a68b16f7c8156 · schema v1 · pii pii-v1

Severity

Low

Discovered

Mar 1, 2009

Filed

May 18, 2009

To disclose

11 weeks

Affected

865state residents only

Linked

2 filings

Confidence

66%

Full breach record for Batteries.com LLC →2 incidents on file

Batteries.com LLC notified the New Hampshire Attorney General of a hacking incident where an unauthorized party accessed a server, exposing customer names, addresses, and credit card information. The breach occurred starting February 25, 2009, and was discovered in March 2009. Approximately 865 New Hampshire residents were affected. Batteries.com notified law enforcement, credit card companies, and affected customers, offering two years of credit monitoring and identity theft insurance.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 4 days

discovery → filing · 11 weeks / 78 days

Feb 25, 2009

Begins

Mar 1, 2009

Discovered

May 18, 2009

Filed

vs. sector median

+3 wks slower

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_84dc495be24d9dd12009-05-22 · +4dVerified

Name: Batteries.com LLC
norm: batteriescom
Domain: batteries.com

Name: Batteries.com LLC
norm: batteriescom
Domain: batteries.com
Industry: Retail & Consumerllm

Discovered: Mar 1, 2009
Breach occurred: Feb 25, 2009
Undetected for: 4 daysoccurrence → discovery
Materiality determined: —
Notification sent: May 18, 2009
Affected individuals: 865state-resident count only
Data types: PIIFinancial account
Attack vector: Unauthorized Access
MITRE ATT&CK: T1190 Exploit Public-Facing Application
Threat actor: ExternalFinancial
Regulator citations: Notified Attorney General of New Hampshire
Initial access: exploit_public_facing

During the incident: Notified law enforcement of the incident and is working with them to identify and prosecute those responsible
Notified the credit card companies associated with this hacking incident
Retained outside forensic experts to ascertain what happened and which customers may have been affected
Notified those whose information was hacked
Provided all affected individuals with two years of credit monitoring and identity theft insurance at the company's expense
Established a call center to support those seeking assistance
Created a web site that explains the incident and offers information about privacy and credit protection services
Changes made: Limited the amount of personal information stored
Limited how such information is stored
Limited the time such information is stored
Put in place enhanced security features to protect its network
Unveiling a new website application on June 1, 2009 that adds additional security layers
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 11 weeks(78 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

New Hampshire State AGMay 18 · first · this page

Massachusetts State AG+4d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/batteries-20090518.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: May 18, 2009
Raw hash: a9f78b1a0e84a87a50412f916577563ff48b0e673b9012bd429ef03adfa9c2a1

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityBatteries.com LLC

Victim entityBatteries.com LLC

Incidentdiscovered Mar 1, 2009

Stated responseNotified law enforcement of the incident and is working with them to identify and prosecute those responsible

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov