HackingEnergy & UtilitiesUtilitiesCustomer Data InvolvedFinancial accountFinancial credentialsHighResolved

DIRECT ENERGY, LP

bd_f994b9ede3225a02 · schema v1 · pii pii-v1

Severity

High

Discovered

Nov 3, 2020

Filed

Jan 8, 2021

To disclose

9 weeks

Affected · nationwide

249,66912 in this filing

Linked

7 filings

Confidence

50%

Full breach record for DIRECT ENERGY, LP →2 incidents on file

Direct Energy LP, including its affiliates First Choice Power, LLC and Home Warranty of America, Inc., reported a data breach affecting 12 Maine residents. The breach, discovered on November 3, 2020, was an external system hack that compromised financial account or card numbers along with their access codes. The company notified affected individuals starting December 2, 2020, and offered 24 months of credit monitoring services through Experian.

J jump to incidentP pin to compareR raw source

Maine clockDiscovered Nov 3, 2020 → Filed with AG Jan 8, 202166d ⏱ ME AG >30d9 weeks discovery → filing

⚠ occurrence dateThe stored discovery date equals the breach OCCURRENCE date. Detection is normally later, so this OVERSTATES the delay — a 'late' verdict here may not be real.

Incident timeline

discovery → filing · 9 weeks / 66 days

Nov 3, 2020

Begins

Nov 3, 2020

Discovered

Jan 8, 2021

Filed

This filing is one of 7 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (6) · sorted by filing gap

Maine State AGbd_8962841e2e4a1fd12021-01-06 · +2dVerified
Illinois State AGbd_18247c0c8da5a2462021-01-01 · +7dVerified
California State AGbd_bd7e340089a059a62021-01-21 · +13dVerified
Montana State AGbd_15fca67992f8604f2020-12-02 · +37dVerified

Show 2 more filings ↓up to 373d gap

New Hampshire State AGbd_195ec47bf66a82462020-12-02 · +37dVerified
Illinois State AGbd_d00d7ca04529ab442020-01-01 · +373dCandidate

Name: DIRECT ENERGY, LP
norm: direct energy

Name: DIRECT ENERGY, LP
norm: direct energy
Industry: Energy & Utilitiesllm

Discovered: Nov 3, 2020
Breach occurred: Nov 3, 2020
Undetected for: 0 daysoccurrence → discovery
Materiality determined: —
Notification sent: Dec 2, 2020
Affected individuals: 249,669state + nationwide
Data types: Financial accountFinancial credentials
Data elements: Financial account number
Attack vector: Unauthorized Access
Threat actor: External

Changes made: Offered 24 months of Experian IdentityWorks credit monitoring and identity theft repair services.
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 9 weeks(66 days from discovery to filing)
Compliance flags: ME AG >30d · 66d
Discovery-date grounding: occurrence dateThe stored discovery date equals the breach OCCURRENCE date. Detection is normally later, so this OVERSTATES the delay — a 'late' verdict here may not be real.
Clock breakdown: Statute Window Elapsed Threshold Status
Maine
Discovered: Nov 3, 2020
→ Filed with AG: Jan 8, 2021
66d 30 days (soft) ME AG >30d

Statute	Window	Elapsed	Threshold	Status
Maine	Discovered: Nov 3, 2020 → Filed with AG: Jan 8, 2021	66d	30 days (soft)	ME AG >30d

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 7 filings · 5 states

View merged incident ↗

Illinois State AGJan 1 · first

Montana State AG+336d

New Hampshire State AG+336d

Illinois State AG+366d

Maine State AG+371d

Maine State AG+373d · this page

California State AG+386d

Pattern: first filing Jan 1 (IL), last Jan 21 (CA) — a 386-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://www.maine.gov/agviewer/content/ag/985235c7-cb95-4be2-8792-a1252b4f8318/87392a22-4e14-476a-8d12-c5eaaff42c98.shtml
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jan 8, 2021
Raw hash: 8bd600e8669a40c3eb9246014c36b02fd6c0429986dbae8e4a47497bdd57f584

Linked disclosures

Regulatory filings (6) · sorted by filing gap

Reporting entityDIRECT ENERGY, LP

Victim entityDIRECT ENERGY, LP

Incidentdiscovered Nov 3, 2020

Stated responseOffered 24 months of Experian IdentityWorks credit monitoring and identity theft repair services.

ComplianceME AG >30d

Extraction provenanceno artifact recorded

Source provenancewww.maine.gov