MISSOURIMisuseHealthcareFinancial ServicesHealthcarePrivilege AbuseEmbezzlementCustomer Data InvolvedTargetedFinancial accountIdentity (basic)Health (basic)MediumResolved

Blue Cross and Blue Shield of Kansas City

bd_f88858558f781e7b · schema v1 · pii pii-v1

Severity

Medium

Discovered

Feb 1, 2014

Filed

Apr 11, 2014

To disclose

10 weeks

Affected

2,546

Confidence

94%

Full breach record for Blue Cross and Blue Shield of Kansas City →3 incidents on file

In February 2014, an internal employee of Blue Cross and Blue Shield of Kansas City (Health Plan, MO) exploited access to payment-by-phone systems to steal credit card information from 2,546 members making premium payments. Two members reported unauthorized charges, prompting investigation. The employee had a prior felony identity theft conviction missed due to an inaccurate background check by contractor Verifications Inc. The CE terminated the employee, replaced the background check vendor, notified HHS, individuals, and media, and reported to the FBI and local law enforcement. OCR confirmed corrective actions. Location of breached information: Other.

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HIPAA clock✓ HHS notified10 weeks discovery → filing

⚠ occurrence dateThe stored discovery date equals the breach OCCURRENCE date. Detection is normally later, so this OVERSTATES the delay — a 'late' verdict here may not be real.

Incident timeline

discovery → filing · 10 weeks / 69 days

Feb 1, 2014

Begins

Feb 1, 2014

Discovered

Apr 11, 2014

Filed

vs. sector median

2 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed2,546 affectedView incident

Name: Blue Cross and Blue Shield of Kansas City
norm: blue cross and blue shield of kansas city
Industry: Insurance — Health

Name: Blue Cross and Blue Shield of Kansas City
norm: blue cross and blue shield of kansas city
Industry: Insurance — Health
Industry: Healthcaresource defaultFinancial Servicesllm

Discovered: Feb 1, 2014
Breach occurred: Feb 1, 2014
Undetected for: 0 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: 2,546nationwide
Data types: Financial accountIdentity (basic)Health (basic)
HHS breach type: Unauthorized access or disclosure
Where the data lived: Other
Covered-entity type: Health plan
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: InternalFinancial
Regulator citations: Notified HHS OCRReported to FBIReported to local law enforcement
Initial access: insider_action

During the incident: Terminated contract with background check contractor Verifications Inc. (VI)
Established relationship with new background check vendor
Provided HIPAA Security training to workforce
Terminated the involved employee's employment
Provided breach notification to affected individuals and media
Changes made: Ended relationship with inaccurate background check vendor (Verifications Inc.)
Engaged new background check vendor
Workforce training on HIPAA Security policies and procedures
OCR confirmed implementation of corrective actions
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 10 weeks(69 days from discovery to filing)
Compliance flags: HHS notified
Discovery-date grounding: occurrence dateThe stored discovery date equals the breach OCCURRENCE date. Detection is normally later, so this OVERSTATES the delay — a 'late' verdict here may not be real.
Clock breakdown: Statute Window Elapsed Threshold Status
HIPAA
Discovered: Feb 1, 2014
→ Notified: not extracted
— regulatory submission HHS notified

Statute	Window	Elapsed	Threshold	Status
HIPAA	Discovered: Feb 1, 2014 → Notified: not extracted	—	regulatory submission	HHS notified

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://ocrportal.hhs.gov/ocr/breach/breach_report.jsf
DisclosureLens renders the full SEC/HHS filing inline below from the originating regulator’s public record (§4.5 fair report privilege).
Filed at: Apr 11, 2014
Raw hash: a0312277c97fa8a2518e698411341c0b4c3d5dde46ab27519fd532410f0f9949

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Reporting entityBlue Cross and Blue Shield of Kansas City

Victim entityBlue Cross and Blue Shield of Kansas City

Incidentdiscovered Feb 1, 2014

Stated responseTerminated contract with background check contractor Verifications Inc. (VI)

ComplianceHHS notified

Extraction provenanceno artifact recorded

Source provenanceocrportal.hhs.gov

Source filing