HackingFinancial ServicesFinanceStolen CredentialsCustomer Data InvolvedTargetedIdentity (basic)Government IDMediumActive

MUTUAL OF OMAHA INSURANCE COMPANY

bd_f7e8c20450e70fe0 · schema v1 · pii pii-v2

Severity

Medium

Discovered

Sep 23, 2025

Filed

Oct 21, 2025

To disclose

—

Affected

Not disclosed

Confidence

66%

Full breach record for MUTUAL OF OMAHA INSURANCE COMPANY →5 incidents on file

Mutual of Omaha Insurance Company notified Nebraska residents on October 21, 2025, that on September 23, 2025, an unauthorized individual created a Customer Access account using personal information and attempted to redirect payments. The actor viewed addresses, phone numbers, policy numbers, and demographic details. Mutual of Omaha suspended the account, restored payments, and provided 12 months of Experian IdentityWorks protection. The investigation is active.

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Incident timeline

Sep 23, 2025

Discovered

Oct 21, 2025

Filed

Tracked as a single-filing incident — the only disclosure on record for this event so far.ConfirmedView incident

Name: MUTUAL OF OMAHA INSURANCE COMPANY
norm: mutual of omaha insurance

Name: MUTUAL OF OMAHA INSURANCE COMPANY
norm: mutual of omaha insurance
Industry: Financial Servicesllm

Discovered: Sep 23, 2025
Materiality determined: —
Notification sent: Oct 21, 2025
Affected individuals: Not disclosed
Data types: Identity (basic)Government ID
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: ExternalFinancial
Initial access: valid_credentials

During the incident: Launched an investigation
Suspended the account
Secured your Customer Access account
Reissued payments that were incorrectly redirected
Providing 12 months of identity theft protection services
Changes made: Implementing additional measures to protect your information
Source: Quoted from the filing itself, not independently verified.

Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://nebraska.gov/ago/data-breach/documents/8ca4d6d6-b99f-4a20-a485-503f4c044aff.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Oct 21, 2025
Raw hash: 0d8b8fae54a7a8a38f2b0a3c25f7faa9eb76d34fb2748f3fe37a0d3ab0e2791c

Reporting entityMUTUAL OF OMAHA INSURANCE COMPANY

Victim entityMUTUAL OF OMAHA INSURANCE COMPANY

Incidentdiscovered Sep 23, 2025

Stated responseLaunched an investigation

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancenebraska.gov