Social EngineeringTechnologyInformationPhishingData ExfiltratedEmployee Data InvolvedIdentity (basic)Government IDEmploymentFinancialMediumContained

Care.com, Inc.

bd_f6dd16be2e39f239 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Mar 3, 2016

Filed

Mar 10, 2016

To disclose

7 days

Affected

39state residents only

Linked

2 filings

Confidence

66%

Full breach record for Care.com, Inc. →2 incidents on file

Care.com, Inc. notified the NH Attorney General that on March 3, 2016, it became aware that 2015 payroll data for 39 New Hampshire residents was acquired by an unauthorized party via a phishing attack. The compromised data included names, addresses, Social Security numbers, and salary/tax information. Care.com offered 24 months of identity monitoring and credit freeze reimbursement.

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Incident timeline

discovery → filing · 7 days

Mar 3, 2016

Begins

Mar 3, 2016

Discovered

Mar 10, 2016

Filed

vs. sector median

18 wks faster

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_697cb3bc68fc38ac2016-03-11 · +1dVerified

Name: Care.com, Inc.
norm: care.com
Domain: care.com

Name: Care.com, Inc.
norm: carecom
Domain: care.com
Industry: Technologyllm

Discovered: Mar 3, 2016
Breach occurred: Mar 3, 2016
Undetected for: 0 daysoccurrence → discovery
Materiality determined: —
Notification sent: Mar 10, 2016
Affected individuals: 39state-resident count only
Data types: Identity (basic)Government IDEmploymentFinancial
Data elements: Social Security number
Attack vector: Phishing
MITRE ATT&CK: T1566 Phishing
Threat actor: External
Regulator citations: Notified the New Hampshire Attorney General
Initial access: phishing_link

During the incident: Became aware of the disclosure of certain 2015 payroll data to an unauthorized party
Prepared to notify the 39 residents of New Hampshire affected by the unauthorized access
Provided contact information for questions about the incident
Offered free identity theft monitoring as offered by AllClear ID
Provided resources and guidance for dealing with identity theft and tax fraud
Changes made: Made arrangements for free credit watch monitoring and identity repair services over a 24 month period
Reimbursed affected individuals up to an aggregate of $10 of the cost of placing, temporarily lifting and/or removing a credit freeze
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 7 days(7 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

New Hampshire State AGMar 10 · first · this page

Massachusetts State AG+1d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/care-com-20160310.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Mar 10, 2016
Raw hash: aec0b16276b56aa7ae34c672740edf4d739bdd65995ad64b13093318f5b15c9c

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityCare.com, Inc.

Victim entityCare.com, Inc.

Incidentdiscovered Mar 3, 2016

Stated responseBecame aware of the disclosure of certain 2015 payroll data to an unauthorized party

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov