HackingFinancial ServicesFinanceStolen CredentialsCustomer Data InvolvedIdentity (basic)Government IDFinancial accountMediumResolved

Servis One, Inc.

bd_f5d5efd2eaf0fdc2 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jun 1, 2017

Filed

Sep 29, 2017

To disclose

17 weeks

Affected

580state residents only

Linked

5 filings

Confidence

69%

Full breach record for Servis One, Inc. →2 incidents on file

BSI Financial Services (dba Servis One, Inc.) reported that an unauthorized third party gained access to one employee's email account on June 1, 2017, using stolen credentials. The attacker sent emails to others. Data potentially exposed included borrower names, addresses, account numbers, SSNs, and mortgage info. 580 Washington residents were notified on September 25, 2017. BSI disabled the account, engaged forensic investigators, and offered 12 months of credit monitoring.

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Incident timeline

discovery → filing · 17 weeks / 120 days

Jun 1, 2017

Begins

Jun 1, 2017

Discovered

Sep 29, 2017

Filed

vs. sector median

+9 wks slower

This filing is one of 5 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (4) · sorted by filing gap

Montana State AGbd_68d65420a6f6eef62017-09-29Verified
Oregon State AGbd_9a00a47170115d2e2017-09-29Candidate
California State AGbd_e2fbb634a90b77762017-09-27 · +2dVerified
Massachusetts State AGbd_1d30ef40807cb4f02017-10-04 · +5dVerified

Name: McGlinchey Stafford, PLLC
norm: mcglinchey stafford

Name: Servis One, Inc.
norm: servis one
Also named: Servis One, Inc.dba oflegal entity
BSI Financial Servicesdba oftrade name
Industry: Financial Servicesllm

Discovered: Jun 1, 2017
Breach occurred: Jun 1, 2017
Undetected for: 0 daysoccurrence → discovery
Materiality determined: —
Notification sent: Sep 25, 2017
Affected individuals: 580state-resident count only
Data types: Identity (basic)Government IDFinancial account
Data elements: Social Security number
WA-stated cause: Unauthorized Access
WA-stated duration: lifecycle 0dexposure 0d
WA-stated discovery: Found while ongoingContained same day
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1114 Email Collection
Threat actor: External
Regulator citations: Notified Washington Attorney GeneralNotified Federal Bureau of InvestigationNotified three nationwide consumer reporting agencies
Initial access: valid_credentials

During the incident: Disabled the employee’s business e-mail account
Added protocols to further strengthen the security and integrity of BSI’s e-mail systems
Began working with a nationally-recognized computer forensics investigation firm to determine the scope of the breach
Reported the incident to the Federal Bureau of Investigation
Reported the incident to the three nationwide consumer reporting agencies
Coordinated breach notifications to impacted borrowers with over 40 master servicers
Changes made: Offered complimentary credit monitoring service for 12 months through Experian
Offered identity restoration services through Experian
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 17 weeks(120 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 5 filings · 5 states

View merged incident ↗

California State AGSep 27 · first

Montana State AG+2d

Oregon State AG+2d

Washington State AG+2d · this page

Massachusetts State AG+7d

Pattern: first filing Sep 27 (CA), last Oct 4 (MA) — a 7-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://agportal-s3bucket.s3.amazonaws.com/databreach/BreachM9738.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Sep 29, 2017
Raw hash: fe710678a6191fbdd794fbb9f1de8b99fe762a4891746c04581edad70cdd9d75

Linked disclosures

Regulatory filings (4) · sorted by filing gap

Reporting entityMcGlinchey Stafford, PLLC

Victim entityServis One, Inc.

Incidentdiscovered Jun 1, 2017

Stated responseDisabled the employee’s business e-mail account

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenanceagportal-s3bucket.s3.amazonaws.com