Social EngineeringProfessional ServicesProfessional ServicesPhishingStolen CredentialsTargetedCustomer Data InvolvedIdentity (basic)Government IDMediumContained

West Michigan Realtor's Title

bd_f58f98f0612f9b8a · schema v1 · pii pii-v1

Severity

Medium

Discovered

Sep 15, 2020

Filed

Oct 13, 2020

To disclose

28 days

Affected

Confidence

66%

Full breach record for West Michigan Realtor's Title →

Title Resource Agency (West Michigan Realtor's Title) notified the NH AG of a phishing incident where an unauthorized party accessed an employee email account between Oct 30 and Nov 27, 2019. Discovered Sept 15, 2020, the breach exposed one NH resident's name and SSN. The agency secured the account, engaged forensic investigators, and offered 12 months of credit monitoring.

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Incident timeline

undetected · 321 days

discovery → filing · 28 days

Oct 30, 2019

Begins

Sep 15, 2020

Discovered

Oct 13, 2020

Filed

vs. sector median

10 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed1 affectedView incident

Name: MCDONALD HOPKINS LLC
norm: mcdonald hopkins

Name: West Michigan Realtor's Title
norm: west michigan realtor s title
Also named: West Michigan Realtor's Titledba oflegal entity
Title Resource Agencydba oftrade name
Industry: Professional Servicesllm

Discovered: Sep 15, 2020
Breach occurred: Oct 30, 2019 – Nov 27, 2019
Undetected for: 321 daysoccurrence → discovery
Materiality determined: —
Notification sent: Oct 5, 2020
Affected individuals: 1state + nationwide
Data types: Identity (basic)Government ID
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid AccountsT1114 Email Collection
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Attorney General
Initial access: phishing_link

During the incident: Secured the account
Commenced a prompt and thorough investigation
Worked very closely with external cybersecurity professionals
Conducted an extensive forensic investigation and manual document review
Provided the affected resident with written notification
Provided the affected resident with a complimentary 12 months of credit monitoring
Changes made: Continue to evaluate and modify practices and internal controls to enhance the security and privacy of personal information
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 28 days(28 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/west-michigan-realtors-title-20201013.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Oct 13, 2020
Raw hash: cf7ef8594eb9eb6d1b79dce6406cde164649e7d96ff20ff89660082721ffad11

Reporting entityMCDONALD HOPKINS LLC

Victim entityWest Michigan Realtor's Title

Incidentdiscovered Sep 15, 2020

Stated responseSecured the account

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov