Social EngineeringHealthcareHealthcarePhishingTargetedIdentity (basic)Government IDHealth (basic)MediumContained

FlexCare, LLC

bd_f36b5ceab1b88f4b · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jun 3, 2019

Filed

Jul 3, 2019

To disclose

4 weeks

Affected

33state residents only

Linked

3 filings

Confidence

65%

Full breach record for FlexCare, LLC →2 incidents on file

Flexcare, LLC notified affected individuals on July 3, 2019, of a phishing incident where an employee's email account was compromised. Unauthorized access occurred, exposing names, SSNs, driver's license numbers, DOBs, addresses, and medical information. Discovery was confirmed on June 3, 2019. Forensic investigators were retained, passwords changed, and MFA implemented. Credit monitoring offered.

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Incident timeline

discovery → filing · 4 weeks / 30 days

Jun 3, 2019

Discovered

Jul 3, 2019

Filed

vs. sector median

8 wks faster

This filing is one of 3 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

California State AGbd_c2eb0044b52b18a62019-07-03Verified
Massachusetts State AGbd_de0029743999be292019-07-03Verified

Name: FlexCare, LLC
norm: flexcare
Domain: flexcarestaff.com

Name: FlexCare, LLC
norm: flexcare
Domain: flexcarestaff.com
Industry: Healthcarellm

Discovered: Jun 3, 2019
Materiality determined: —
Notification sent: Jul 3, 2019
Affected individuals: 33state-resident count only
Data types: Identity (basic)Government IDHealth (basic)
Data elements: Social Security numberDate of birthMedical information
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid AccountsT1114 Email Collection
Threat actor: External
Regulator citations: Reporting the incident to government regulators
Initial access: phishing_link

During the incident: Changed the password to the account
Conducted an internal investigation
Retained computer forensic professionals to conduct a thorough investigation
Offering services to help protect your identity through CyberScout for a period of twelve (12) months
Providing users with increased training on network security
Implementing multi-factor authentication
Reporting the incident to government regulators
Changes made: Providing users with increased training on network security
Implementing multi-factor authentication
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 4 weeks(30 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 3 states

View merged incident ↗

California State AGJul 3 · first

Massachusetts State AGJul 3 · first

Montana State AGJul 3 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://dojmt.gov/wp-content/uploads/OCP/Breach-NotificationDetails-19.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jul 3, 2019
Raw hash: a2967f55e12c13ae59008904df3d8650adfb0ccd555fb01382d75bbdadf23401

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entityFlexCare, LLC

Victim entityFlexCare, LLC

Incidentdiscovered Jun 3, 2019

Stated responseChanged the password to the account

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancedojmt.gov