HackingHealthcareTechnologyHealthcareData ExfiltratedCustomer Data InvolvedDelayed DiscoveryIdentity (basic)Government IDFinancial accountPHIHealth (basic)MediumContained

Nuance Communications, Inc

bd_f240484574e352ba · schema v1 · pii pii-v1

Severity

Medium

Discovered

Mar 19, 2015

Filed

May 4, 2015

To disclose

7 weeks

Affected · nationwide

7171 in this filing

Confidence

66%

Full breach record for Nuance Communications, Inc →6 incidents on file

Premera, Inc., a downstream subcontractor to BCBSMA, suffered a cyber-attack starting May 5, 2014, discovered Jan 9, 2015. Nuance Communications, Inc. reports 717 impacted plan participants, including 1 in NH. Data accessed included PII, SSN, PHI, and financial data. Notices sent April 2015.

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Incident timeline

undetected · 318 days

discovery → filing · 7 weeks / 46 days

May 5, 2014

Begins

Mar 19, 2015

Discovered

May 4, 2015

Filed

vs. sector median

2 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed717 affectedView incident

Name: Nuance Communications, Inc
norm: nuance communications
Domain: nuance.com

Name: Nuance Communications, Inc
norm: nuance communications
Domain: nuance.com
Industry: HealthcarellmTechnologyllm

Discovered: Mar 19, 2015
Breach occurred: May 5, 2014
Undetected for: 318 daysoccurrence → discovery
Materiality determined: —
Notification sent: Apr 27, 2015
Affected individuals: 717state + nationwide
Data types: Identity (basic)Government IDFinancial accountPHIHealth (basic)
Data elements: Social Security numberDate of birthMedical information
Attack vector: Unauthorized Access
MITRE ATT&CK: T1190 Exploit Public-Facing ApplicationT1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Attorney General
Third party: via Premera, Inc.
Initial access: exploit_public_facing

During the incident: Mailed notification letters to impacted Plan participants
Working with BCBSMA to ensure they send notices to each impacted Plan participant
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 7 weeks(46 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/premera-blue-cross-20150504.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: May 4, 2015
Raw hash: 849bd67bb2f822902e8b137c49faa5fa2682bb13ed5e964724f17414dd1466f6

Reporting entityNuance Communications, Inc

Victim entityNuance Communications, Inc

Incidentdiscovered Mar 19, 2015

Stated responseMailed notification letters to impacted Plan participants

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov