Social EngineeringTechnologyInformationPhishingStolen CredentialsCustomer Data InvolvedTargetedIdentity (basic)Government IDMediumContained

Care.com, Inc.

bd_f14cec68ef59b377 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jan 28, 2019

Filed

May 5, 2019

To disclose

14 weeks

Affected

2state residents only

Linked

2 filings

Confidence

65%

Full breach record for Care.com, Inc. →2 incidents on file

Care.com, Inc. notified the NH AG of an email account compromise discovered Jan 28, 2019. Unauthorized users accessed the account between Jan 26-28, 2019. Two NH residents affected; data included names and SSNs/gov IDs. Care.com engaged forensic firms, secured the account, and offered 1-year Equifax credit monitoring.

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Incident timeline

undetected · 2 days

discovery → filing · 14 weeks / 97 days

Jan 26, 2019

Begins

Jan 28, 2019

Discovered

May 5, 2019

Filed

vs. sector median

+3 wks slower

This filing is one of 2 filings about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_717a5ec56720314d2019-05-08 · +3dVerified

Name: Nelson Mullins Riley & Scarborough LLP
norm: nelson mullins riley scarborough

Name: Care.com, Inc.
norm: carecom
Industry: Technologyllm

Discovered: Jan 28, 2019
Breach occurred: Jan 26, 2019 – Jan 28, 2019
Undetected for: 2 daysoccurrence → discovery
Materiality determined: —
Notification sent: May 8, 2019
Affected individuals: 2state-resident count only
Data types: Identity (basic)Government ID
Data elements: Social Security number
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Attorney General
Initial access: phishing_link

During the incident: Engaged an industry-leading forensic investigation cybersecurity firm to investigate the nature and circumstances of the compromise
Retained an additional forensic firm to review all available data within the e-mail account
Isolated and locked down the compromised e-mail account
Changes made: Secured Equifax to provide identity monitoring at no cost to you for one year
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 14 weeks(97 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

New Hampshire State AGMay 5 · first · this page

Massachusetts State AG+3d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/care-com-20190508.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: May 5, 2019
Raw hash: f3d04efe7640cf92e0e4c67535e7059905a32be2dbf5a9cdc96ed1e7300b87e0

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityNelson Mullins Riley & Scarborough LLP

Victim entityCare.com, Inc.

Incidentdiscovered Jan 28, 2019

Stated responseEngaged an industry-leading forensic investigation cybersecurity firm to investigate the nature and circumstances of the compromise

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov