Social EngineeringProfessional ServicesProfessional ServicesPhishingStolen CredentialsCustomer Data InvolvedTargetedIdentity (basic)Government IDFinancial accountMediumContained

The Richards Group

bd_f104fa17a92db6d5 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jan 3, 2019

Filed

Feb 25, 2019

To disclose

8 weeks

Affected

22state residents only

Confidence

66%

Full breach record for The Richards Group →3 incidents on file

The Richards Group notified the NH AG of a phishing attack targeting an employee's email account from April 17, 2018 to October 1, 2018. The firm discovered the breach on January 3, 2019. Approximately 22 NH residents were affected, with their names, SSNs, driver's licenses, and/or bank account info exposed. The company engaged forensic investigators, notified residents on Feb 15, 2019, and offered credit monitoring.

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Incident timeline

undetected · 261 days

discovery → filing · 8 weeks / 53 days

Apr 17, 2018

Begins

Jan 3, 2019

Discovered

Feb 25, 2019

Filed

vs. sector median

10 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed22 affectedView incident

Name: The Richards Group
norm: the richards

Name: The Richards Group
norm: the richards
Industry: Professional Servicesllm

Discovered: Jan 3, 2019
Breach occurred: Apr 17, 2018 – Oct 1, 2018
Undetected for: 261 daysoccurrence → discovery
Materiality determined: —
Notification sent: Feb 15, 2019
Affected individuals: 22state-resident count only
Data types: Identity (basic)Government IDFinancial account
Data elements: Social Security number
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid AccountsT1114 Email Collection
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Attorney General
Initial access: phishing_link

During the incident: Commenced a prompt and thorough investigation
Working very closely with external data privacy and cybersecurity professionals
Conducted an extensive forensic investigation and manual email review
Provided affected residents with written notice of this incident commencing on February 15, 2019
Offered the affected residents whose Social Security numbers were impacted a complimentary one-year membership with a credit monitoring service
Advised affected residents about the process for placing a fraud alert and/or security freeze on their credit files
Provided contact information for consumer reporting agencies and the Federal Trade Commission
Changes made: Continually evaluates and modifies its practices and internal controls to enhance the security and privacy of personal information
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 8 weeks(53 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/richards-group-20190225.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Feb 25, 2019
Raw hash: 02ea559b890ce0ec603e733365d30fc452867242f7715238f4cf485d09577d9f

Reporting entityThe Richards Group

Victim entityThe Richards Group

Incidentdiscovered Jan 3, 2019

Stated responseCommenced a prompt and thorough investigation

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov