AccidentalProfessional ServicesProfessional ServicesMisdeliveryEmployee Data InvolvedIdentity (basic)Government IDEmploymentMediumContained

Compass Group Support Services

bd_ef953d7f150ab73a · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jul 1, 2014

Filed

Aug 4, 2014

To disclose

5 weeks

Affected

1state residents only

Confidence

66%

Compass Group Support Services inadvertently emailed a spreadsheet containing employee personal information (name, DOB, SSN) to unit managers on July 1, 2014. One New Hampshire resident was affected. The email was deleted and employees instructed to remove copies. Encryption of spreadsheets prior to transmission was implemented as a remediation measure.

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Incident timeline

discovery → filing · 5 weeks / 34 days

Jul 1, 2014

Begins

Jul 1, 2014

Discovered

Aug 4, 2014

Filed

vs. sector median

14 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed1 affectedView incident

Name: Compass Group Support Services
norm: compass group support services

Name: Compass Group Support Services
norm: compass group support services
Domain: onlinecompass.net
Industry: Professional Servicesllm

Discovered: Jul 1, 2014
Breach occurred: Jul 1, 2014
Undetected for: 0 daysoccurrence → discovery
Materiality determined: —
Notification sent: Aug 4, 2014
Affected individuals: 1state-resident count only
Data types: Identity (basic)Government IDEmployment
Data elements: Social Security numberDate of birth
Attack vector: Unknown

During the incident: Deleted the email from employees' email boxes
Directed employees to delete the email and any copies of the spreadsheet
Changes made: Encryption of the spreadsheet prior to transmission
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 5 weeks(34 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/crothall-services-group-20140804.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Aug 4, 2014
Raw hash: e7a9501f5733daa17312ceab0fb1178ff607631b85bcc606d92fb385449409b4

Reporting entityCompass Group Support Services

Victim entityCompass Group Support Services

Incidentdiscovered Jul 1, 2014

Stated responseDeleted the email from employees' email boxes

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov